Neva Tanya Long
Terry,MS
Summary
Dynamic Senior Director at Chick-fil-A, skilled in collaborative leadership and culture transformation. Achieved enhanced operational efficiency through strategic initiatives and staff development programs. Fostered a positive work environment, increasing employee satisfaction and engagement. Expert in policy development and decision-making, optimizing supply chain effectiveness while driving innovation and team performance.
Overview
24
24
years of professional experience
Work History
Senior Director
Chick-fil-A Clinton,Ms
Clinton, MS
07.2001 - 04.2025
- Led strategic initiatives to enhance operational efficiency and customer satisfaction.
- Developed training programs to mentor staff in high-performance standards.
- Streamlined inventory management processes using advanced analytical tools.
- Collaborated with cross-functional teams to implement new service protocols.
- Oversaw financial performance, ensuring alignment with organizational goals.
- Implemented employee engagement initiatives to foster a positive work environment.
- Evaluated vendor relationships to optimize supply chain effectiveness.
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
- Increased employee satisfaction, providing regular coaching and feedback sessions.
Education
High School Diploma -
Forest Hill High School
Jackson, MSSkills
- Collaborative leadership
- Culture transformation
- Team management
- Policy development
- Decision-making
- Staff development
Timeline
Senior Director
Chick-fil-A Clinton,Ms
07.2001 - 04.2025
High School Diploma -
Forest Hill High School