Nevenka Sajkovic

Work History

Midwest Sales Manager

Asbury Carbons

03.2018 - Current

Managing Midwest Customers (Indiana, Ohio, Michigan, Kentucky) and West Virginia, Tennessee.
Managing 600 customers via phone, zoom meetings, emails, in person visits.
Graphite recommendation by reading specs, offering Graphite based on customer's application.
Skilled in Consumer Products, Leadership, Product Development, and Research and Development.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Communicated product quality and market comparisons by creating sales presentations.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Developed compelling presentation decks to gain approval for ideas and communicate results.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Built relationships with customers and community to establish long-term business growth.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Facilitated business by implementing practical networking techniques.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Managed accounts to retain existing relationships and grow share of business.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Prepared sales presentations for clients showing success and credibility of products.
Compiled and analyzed data to determine approaches to improve sales and performance.
Organized promotional events and interacted with community to increase sales volume.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Directed sales support staff in administrative tasks to help sales reps close deals.
Managed revenue models, process flows, operations support and customer engagement strategies.
Collaborated with upper management to implement continuous improvements and exceed team goals.

Research and Development Chemist

KAO

01.2016 - 12.2016

Developed strong organizational and communication skills through coursework.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Exercised leadership capabilities by successfully motivating and inspiring others.
Worked well in a team setting, providing support and guidance.
Developed and maintained courteous and effective working relationships.
Formulated Jergens lotion (Wet Skin).
Organized and detail-oriented with a strong work ethic.
Developed laboratory testing programs and data analysis while adhering to SOPs, ECOs, batch records and work instructions.
Researched patents, literature and scientific information in databases.
Maintained regulatory compliance for all projects.
Contributed to team discussions and new project initiatives to advance progress and optimize profitability.
Coordinated and performed analytical tests to comply with established standards and specifications.
Carried out laboratory tests and experiments to analyze, identify and isolate chemical compounds.
Repaired, calibrated and safely operated laboratory equipment to reduce costly instrument downtime.
Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.
Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.
Assisted with collecting, identifying and packaging hazardous and non-hazardous waste products to comply with Resource Conservation and Recovery Act regulations.
Performed standardized tests on organic and inorganic compounds to observe fundamental differences in properties.
Modified and adapted standard methods and procedures to solve analytical problems.
Proven ability to develop and implement creative solutions to complex problems.
Strengthened communication skills through regular interactions with others.
Identified issues, analyzed information and provided solutions to problems.

Pharmacy Technician

Kroger's Pharmacy

09.2008 - 03.2016

Entered and processed patients' prescriptions into internal system.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Liaised with other pharmacies to eliminate issues related to product expiration.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Counted, measured, and compounded medications following standard procedures.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Collected co-payments or full payments from customers.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Set up and modified patient profiles to include current medications and insurance details.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Stocked, labeled, and inventoried medication to keep accurate records.
Counseled customers on medications, appropriate dosage and potential side effects.
Managed opening and closing duties for pharmacy.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Counted, measured and compounded medications following standard procedures.
Developed and implemented improvements to pharmacy organization system.
Resolved third-party billing, computer system and customer service issues.
Counted and labeled prescriptions with correct item and quantity.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Summary

Overview

Work History

Midwest Sales Manager

Research and Development Chemist

Pharmacy Technician

Education

Bachelor of Arts - Chemistry

Skills

Certification

Languages

Work Availability

Timeline

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