Neverlyn Sumlin
Bixby,OK
Summary
Motivated Night Shift Supervisor dedicated to ensuring operations run smoothly and efficiently during the night shift. Strong leadership, team building and multitasking skills. Adept at scheduling, cash handling and customer relations. Night Supervisor with over 4 years of experience performing a range of roles within hectic environment. Effective in induction, training, motivation and coordination of cross-functional teams. Punctual, reliable and friendly as well as adaptable, patient and effective within high-pressure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Laundry Attendant and Night Shift Crew Leader
Hyatt Place Airport
01.2021 - 05.2023
- Operated by Innisfree Hotels of Florida
- In this position focus was to make sure all bed linens, towels, tablecloths as well as napkins and buffet placements were ready and stain free for presentation at breakfast buffet for guests.
- I was responsible for sorting, washing , and drying all linens
- Assigned each member of 3 person team with specific daily tasks and responsibilities.
- Compiled reports on production shortfalls, accidents and equipment problems.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order
Correctional Officer
Geo Group
04.2018 - 01.2021
- Care custody and control of male inmate populations in private facility under state of Florida contract certified correctional Officer
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
Security/Magnetometer Operations
Mercedes Benz Stadium
11.2017 - 02.2018
- Part of security team for Super Bowl LIII @, Mercedes Benz stadium in Atlanta GA.
- Kept team compliant with security protocols and appearance standards.
- Federal background check completed and credential issued
- Online crowd management certification/24 hour state mandated security course successfully completed
- Completed vulnerability scans to identify at-risk systems and remediate issues.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Proven ability to learn quickly and adapt to new situations
Maritime Security Screener
Allied Universal
03.2016 - 10.2017
- Transportation Workers International Credential, allows for access of all United States Seaports
- Wrote reports of daily activities, property and equipment damage and unusual occurrences.
- Conducted carry-on and checked baggage searches to locate prohibited items such as weapons.
- Screening entirety of vessel including passengers, crew and cargo
- Customer service and Hospitality Focused Security initiatives
- Performed pat-down or handheld wand searches of passengers triggering machine alarms to determine items warranting further investigation.
Overnight Valet Cashier, Customer Service
SP Plus Parking
05.2016 - 03.2017
- Exclusive hotel/condo in downtown Miami
- Self Supervision time management and ability to accurately multitask was critical
- Nightly balance of computer based parking register as well as resolution of any customer service issues/accident reports and key inventory
- Processed credit card and cash payments for parking charges and provided customers with accurate detailed receipts.
Security Dockside Lead Officer
McRoberts Maritime Security
01.2014 - 05.2016
- Responsible for Vessel clearance and initial tie off as well as preparation of dockside for vessel arrival
- Additional administrative duties reporting to State of Florida Agricultural personnel as well as Coast Guard and US customs
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports of all security breaches and investigations.
Education
Law Enforcement /Corrections - Certified Corrections Officer
Northwest Florida State College
Niceville, FL01.2019
Bachelor of Science - Psychology
Chicago State University
Chicago, IL03.2007
Associate of Arts - Addiction Studies
Kennedy King College
Chicago, IL05.2005
High School Diploma -
Miami Norland Senior High School
Miami, FL08.1987
Skills
- Writing Skills
- CCTV
- Valet Parking
- Customer Service
- Supervising Experience
- Word
- Microsoft Excel
- Leadership
- Microsoft Office
- Cpr - 2 years
- Quality Assurance
- Cash Handling
- Organizational Skills
- Intelligence Experience
Accomplishments
- federal and state security clearances granted
- Transportation Workers International Credential granted
- Routinely supervised more than 200 detainee inmates.
Certification
June 2020 to June 2024Driver's License First Aid Certification CPR Certification, Certified D license Security Officer with TWIC card and years of experience in Maritime Security as well as residential and industrial perimeter road supervision and rover duties. Crowd management, CPR, baton and mace certified.
Additional Information
- OK 74008, Authorized to work in the US for any employer
Timeline
Laundry Attendant and Night Shift Crew Leader
Hyatt Place Airport
01.2021 - 05.2023
Correctional Officer
Geo Group
04.2018 - 01.2021
Security/Magnetometer Operations
Mercedes Benz Stadium
11.2017 - 02.2018
Overnight Valet Cashier, Customer Service
SP Plus Parking
05.2016 - 03.2017
Maritime Security Screener
Allied Universal
03.2016 - 10.2017
Security Dockside Lead Officer
McRoberts Maritime Security
01.2014 - 05.2016
Law Enforcement /Corrections - Certified Corrections Officer
Northwest Florida State College
Bachelor of Science - Psychology
Chicago State University
Associate of Arts - Addiction Studies
Kennedy King College
High School Diploma -
Miami Norland Senior High School
June 2020 to June 2024Driver's License First Aid Certification CPR Certification, Certified D license Security Officer with TWIC card and years of experience in Maritime Security as well as residential and industrial perimeter road supervision and rover duties. Crowd management, CPR, baton and mace certified.
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