Neville Coelho
Waltham,United States
Summary
Seasoned hospitality professional with four years of experience specializing in Food & Beverage operations, with strong expertise in bar management, mixology, and guest engagement. Recognized as Employee of the Month (March 2024) at Embassy Suites by Hilton, Waltham. Currently pursuing an MBA in Business Management with a concentration in Business Analytics and IT. Skilled in guest service, operations, and developing technical proficiency in Python, SQL, and Microsoft Office.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Westin Waltham
Waltham, MA
01.2026 - Current
- Crafted and served a diverse range of cocktails and beverages, ensuring customer satisfaction.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Collaborated with kitchen staff to ensure timely service during high-volume events.
- Trained new bartenders on menu offerings and operational procedures, enhancing team efficiency.
Food & Beverage Associate
Embassy Suites by Hilton
Waltham, MA
11.2023 - Current
- Prepare and serve cocktails, beverages, and specialty drinks with consistency.
- Deliver personalized guest experiences through active engagement and recommendations.
- Manage bar inventory, restocking, and sanitation according to safety standards.
- Handle cash and POS transactions accurately during high-volume service.
- Support events and peak service periods through team collaboration.
- Employee of the Month — March 2024.
Industrial Trainee
Jio World Convention Centre
Mumbai
08.2022 - 12.2022
- Worked across core facility departments during a 5-month rotational training program.
- Specialized in Food & Beverage operations, especially large-scale banquet operations.
- Supported event setup, service coordination, and guest management.
Content Writer
Arsenal Core
Mumbai
08.2021 - 11.2021
- Authored articles covering match analysis, previews, reviews, and football news.
- Developed analytical writing and research skills within sports journalism.
Education
MBA - Business Management, Analytics & Information Technology
Monroe College
NY12.2026
BBA - Hospitality Administration & Management
NMIMS Navi Mumbai
01.2023
Junior College - Commerce
SIES College of Arts, Science & Commerce
01.2020
Sacred Heart High School & Junior College - undefined
Sacred Heart High School & Junior College
01.2018
Skills
- Hospitality & Operations: Bar operations, mixology, guest service, banquet operations, POS handling
- Technical: Python (beginner), SQL/DBMS (beginner), Microsoft Word, Excel, PowerPoint
- Professional: Communication, teamwork, problem-solving, time management
- Other: Sports content writing
Accomplishments
Employee of the Month for March 2024
Certification
- TIPS Certification — A 360 Training Company (Dec 2023, Expires 2026)
- Typing Certification — Ratatype (Issued Jul 2025)
Languages
English
Timeline
Bartender
Westin Waltham
01.2026 - Current
Food & Beverage Associate
Embassy Suites by Hilton
11.2023 - Current
Industrial Trainee
Jio World Convention Centre
08.2022 - 12.2022
Content Writer
Arsenal Core
08.2021 - 11.2021
BBA - Hospitality Administration & Management
NMIMS Navi Mumbai
Junior College - Commerce
SIES College of Arts, Science & Commerce
Sacred Heart High School & Junior College - undefined
Sacred Heart High School & Junior College
MBA - Business Management, Analytics & Information Technology
Monroe College