Nevin Hope
Mount Pleasant,South Carolina
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
Condado Tacos
11.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Bartender
Savi Cucina + Wine Bar
04.2023 - 10.2023
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Kept bar organized and clean during busy hours
- Crafted specialty cocktails according to customer specifications
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
Bartender
The Refuge
06.2021 - 02.2023
- Completed POS transactions, returning currency, coin, and payment cards to patrons
- Crafted specialty cocktails according to customer specifications
- Assessed bar inventory and completed requisition sheets to restock supplies
- Created new and exciting cocktails and beverages based on item availability and seasonal interest
- Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
Health Ambassador
Walmart
10.2019 - 12.2020
- Developed lesson programs for participants to enhance personal health awareness
- Articulated sensitive health subjects tactfully to educate on stigmatized topics
- Advocated for improved health policies and resources to prioritize collective wellness practices
- Provided regular updates on pressing health concerns to inform individuals' wellness approaches
- Documented activities and record information, such as numbers of applications completed, presentations conducted, and persons assisted.
Crew Trainer
McDonalds
06.2017 - 07.2020
- Identified training needs and recommended additional training programs for crew members
- Evaluated training programs for completeness and accuracy, recommending revisions or additions
- Maintained employee records, timecards and manuals
- Acted as content expert on training curriculum to achieve high-quality and effective training for crew
- Reported and communicated data relating to training compliance program management.
Education
Bachelor of Science (B.S.) in Cyber Security Candidate -
Trident Technical College
Charleston, South Carolina05.2026
Associate in Science (A.S.) -
Calhoun Community College
Tanner, Alabama12.2020
High School Diploma -
Hartselle High School
Hartselle, Alabama05.2018
Skills
- Food Preparation and Safety
- Classic Cocktails
- Liquor, Beer and Wine Knowledge
- Ordering Bar Supplies
- Quality Control
Certification
- ServSafe
- Google IT Support Professional
- Microsoft Office Expert
Timeline
Bartender Shift Manager
Condado Tacos
11.2023 - Current
Bartender
Savi Cucina + Wine Bar
04.2023 - 10.2023
Bartender
The Refuge
06.2021 - 02.2023
Health Ambassador
Walmart
10.2019 - 12.2020
Crew Trainer
McDonalds
06.2017 - 07.2020
Bachelor of Science (B.S.) in Cyber Security Candidate -
Trident Technical College
Associate in Science (A.S.) -
Calhoun Community College
High School Diploma -
Hartselle High School
- ServSafe
- Google IT Support Professional
- Microsoft Office Expert