Nevin Ward

• Maintained clean and well-organized environment for client happiness and safety.
• Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
• Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
• Assessed home environment for potential safety hazards or risks to the client's well-being.
• Provided companionship through conversation and recreational activities.
• Managed patient transportation and appointment scheduling.

• Provided physical support to patients to assist in performing daily living activities.
• Answered patient call signals, signal lights or intercom systems to determine patient needs.
• Collected and documented patient vital signs.
• Assisted nurses in providing medical treatments as directed by physicians.
• Documented information in patient charts and communicated status updates to interdisciplinary care team.

• Monitored premises and recorded activity in daily officer reports.
• Monitored building and property entrances and exits to detect intrusions and protect assets.
• Monitored surveillance cameras and responded to suspicious activity.
• Provided friendly and professional assistance to employees, visitors and customers.
• Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
• Searched bags manually to identify prohibited items and contraband.

• Answered inbound calls, chats and emails to facilitate customer service.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
• Answered customer inquiries and provided accurate information regarding products and services.

⬧ Established perimeter defenses enhancing team safety during operations.

⬧ Designed urban operation obstacles improving mission success rates.

⬧ Implemented strategic defense measures ensuring operational readiness.