Nevin C. Gupta

Summary

Dynamic professional with strong customer service skills and a proven track record in wine selection and inventory management. Committed to enhancing client experiences through effective relationship building and service supervision.

Overview

years of professional experience

Work History

Sever( Captain)/ Bartender

Lemon Grass

Syracuse, New York

08.2015 - 04.2026

Cultivated long-lasting relationships with clientele, enhancing customer loyalty and satisfaction.
Developed an award-winning wine list featuring 850 selections in collaboration with owner.
Supervised dining area, ensuring high service and cleanliness standards for optimal guest experience.
Managed inventory for supplies and equipment, supporting seamless restaurant operations.
Conducted training sessions for new servers on menu items and customer service protocols.

Part-Time catering Captain/ Banquet Bartender

The On Center

Syracuse, New York

01.2011 - 09.2012

Supervised catering staff during events to ensure efficient service delivery.
Managed inventory and ordered supplies for catering operations.
Set up dining areas, including table arrangements and decorations.

Assistant Manager

Pacific'O

Maui, HI

02.2004 - 05.2006

Managed daily restaurant operations and staff scheduling to ensure smooth service.
Coordinated training programs for new hires to improve team readiness and service quality.
Tracked expenses and managed budgets to support accurate financial reporting.
Maintained up-to-date knowledge of company products and services.

Education

Some College (No Degree) - Film/ Visual Arts

University @ Buffalo

Buffalo, NY

Skills

Cocktail creation
Customer service
Service supervision

Event management
Inventory management
Training coordination

Timeline