Nevzad Husic
Summary
Organized [Job Title] with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Reliable Car Detailer skilled in engine cleaning and exterior waxing. Talented in working closely with team members to detail large fleets of trucks, SUVs and luxury cars. Resourceful [Job Title] dedicated to providing elevated customer service to generate loyal clientele. Dependable with [Number] years of experience in cleaning vehicle exterior and interior using cleaning solutions, water, cloths and brushes. Proficient in applying paints, dyes, polishes, conditioners, waxes and masking materials to vehicles to preserve, protect and restore color or condition. Efficient [Job Title] successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service. Energetic Detailer offering expertise in [Skill] and [Skill]. Knowledgeable in high-end cars and current cleaning techniques. Particularly talented in bringing interiors up to showroom standards.
Overview
6
6
years of professional experience
Work History
Car Detailer
Weiss Toyota Of South County
07.2020 - 07.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Enhanced customer satisfaction by providing a warm and friendly welcome upon arrival at the dealership.
- Contributed to dealership reputation through exceptional attention to detail and commitment to excellent customer experience.
- Facilitated seamless handoff between customers and service technicians, explaining repair process and answering questions as needed.
- Improved customer retention by consistently providing exceptional service and follow-up communication.
- Handled customer inquiries with professionalism, directing them to appropriate departments as needed.
- Assisted with scheduling appointments, ensuring efficient use of resources and minimized wait times.
- Supported sales team by introducing potential clients to available vehicles on the showroom floor.
- Ensured timely vehicle servicing by promptly notifying service advisors of customer arrivals.
- Promoted additional services or products when appropriate for superior value-added experiences for clients.
- Resolved minor issues independently while escalating more complex concerns to management when necessary.
- Demonstrated adaptability by flexibly attending various tasks as per business requirements including administrative support or event coordination.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Cross-trained and backed up other customer service managers.
- Increased efficiency and team productivity by promoting operational best practices.
- Cross-trained and provided backup support for organizational leadership.
Car Wash Attendant
Waterway Carwash
12.2019 - 03.2020
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
Car Detailer
South County Dodge Jeep Chrysler RAM
11.2018 - 08.2019
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Shined vehicle windows and windshields to remove water spots.
- Applied protective agents, including sealants, to protect surfaces.
- Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
- Continually expanded knowledge of industry best practices through ongoing professional development opportunities.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Washed cars and trucks daily for auto dealership.
Server/Dishwasher
Corner Bistro
06.2018 - 08.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Business Administration
Webster University
St. Louis, MO05.2024
High School Diploma -
Bayless High School
Saint Louis05.2020
Skills
- Customer Service
- Conscientious and Detail-Oriented
- Reliable and Responsible
- Problem Identification
- Productivity and Time Management
- Calm and Pleasant Demeanor
- Physical Stamina
- Safety Standards and Protocols
- Goal-Driven
- Team Collaboration
- Team Leadership
- Creative Thinking
Languages
Bosnian
Full Professional
English
Full Professional
Timeline
Car Detailer
Weiss Toyota Of South County
07.2020 - 07.2024
Car Wash Attendant
Waterway Carwash
12.2019 - 03.2020
Car Detailer
South County Dodge Jeep Chrysler RAM
11.2018 - 08.2019
Server/Dishwasher
Corner Bistro
06.2018 - 08.2018
Bachelor of Science - Business Administration
Webster University
High School Diploma -
Bayless High School
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