Mickey Smith
Cass Lake,MN
Summary
Organized Laborer/Finisher with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Comes from a rough childhood, but that never gets in the way of chasing those goals and aspirations. Loves to be a leader and help others in any way possible.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Technician
Walmart
03.2024 - Current
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
- Reduced rework rates by consistently performing thorough inspections and accurately identifying all necessary repairs.
- Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.
Dishwasher
Cedar Lakes Casino
01.2023 - 05.2023
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Pizza Delivery Driver
Pizza Hut
01.2023 - 04.2023
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Performed routine vehicle maintenance checks to ensure optimal performance on delivery routes, reducing downtime due to mechanical issues.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Contributed to a positive team environment by effectively communicating with coworkers regarding order statuses and customer concerns.
- Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
Concrete Finisher
Tradesman International
10.2020 - 05.2022
- Collaborated with team members to ensure smooth transitions between different phases of the concrete placement process.
- Maintained consistent quality in finished surfaces by meticulous attention to detail and adherence to industry standards.
- Reduced material wastage through effective use of leveling, screeding, and concrete smoothing techniques.
- Minimized downtime during projects by properly maintaining tools, equipment, and machinery essential for efficient execution of tasks related to concrete finishing.
- Adapted quickly to changing job site requirements or unforeseen challenges without compromising quality or exceeding deadlines in completing assigned tasks related to concrete finishing.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Wore correct clothing and protective equipment for jobs.
Concrete Finisher
Terrazzo Concrete INC
08.2019 - 12.2019
- Inspected concrete structures for complete fills, defects, or damage.
- Cut, chipped, or sawed concrete to create desired shapes.
- Mixed, spread, and patched concrete to specifications.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Set wood and other forming materials to prepare for concrete pours.
- Demolished and repaired old concrete surfaces.
- Supported overall project success through expert knowledge of curing times, weather conditions, and other variables affecting final results in the concrete finishing process.
- Ensured compliance with local building codes and regulations during all stages of the concrete finishing process.
- Contributed to a positive work environment by maintaining open communication with team members and supervisors on project progress.
Grocery Stocker
Fond Du Lac Reservation
05.2014 - 05.2016
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Assisted in inventory management, performing regular audits to ensure accurate stock levels.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
- Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
- Greeted customers and directed to requested products.
- Checked aisles for spills to complete quick clean-up.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Consistently lifted materials weighing as much as seventy-five pounds.
- Completed regular cycle counts and inventory audits.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Education
Associate of Science - Small Business Management
Fond Du Lac Tribal And Community College
Cloquet, MN12.2024
Associate of Arts - Liberal Arts And General Studies
Fond Du Lac Tribal And Community College
Cloquet, MN05.2024
High School Diploma -
Cloquet Senior
Cloquet, MN05.2016
Skills
- All microsoft applications
- Preventive Maintenance
- Equipment Troubleshooting
- Customer Service
- Worksite safety
- Team collaboration
- Time management
- Problem solving
- Data Entry
- CPR certified
- Disaster Relief Aid
- Mentor skills
- Educational Support
- Skill Development
- Role Modeling
- Individual Tutoring
- Relationship Building
- Promotional Marketing
Certification
- Mobile elevation work platform
- CPR certified
- Disaster Site worker safety and health
- Permit required confined space
- 30-hour construction safety and health
Timeline
Service Technician
Walmart
03.2024 - Current
Dishwasher
Cedar Lakes Casino
01.2023 - 05.2023
Pizza Delivery Driver
Pizza Hut
01.2023 - 04.2023
Concrete Finisher
Tradesman International
10.2020 - 05.2022
Concrete Finisher
Terrazzo Concrete INC
08.2019 - 12.2019
Grocery Stocker
Fond Du Lac Reservation
05.2014 - 05.2016
Associate of Science - Small Business Management
Fond Du Lac Tribal And Community College
Associate of Arts - Liberal Arts And General Studies
Fond Du Lac Tribal And Community College
High School Diploma -
Cloquet Senior