Miranda Williams
Brookhaven,MS
Summary
Experienced healthcare professional with over 14 years in health information management, now transitioning into human resources with an MBA and a strong foundation in compliance, employee coaching, and data-driven decision-making. Skilled in coaching and consulting on team relations, including performance improvement plans (PIPs), corrective action records (CARs), and ethics investigations from Ethics Helpline complaints. Experience with performing routine audits of employee relations activities to identify team relations issues and trends. Previous experience of partnering closely with HR Support Services to ensure seamless work alignment between teams.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Remote Coding Analysis Technology Specialist
Parallon
01.2019 - Current
- Serve as a subject matter expert for CAC system analysis, supporting data integrity and usability.
- Generate and interpret trend reports to support compliance and system optimization.
- Conduct audits with a focus on identifying process gaps and recommending improvements.
Remote Outpatient Coder I
Parallon
01.2015 - 01.2019
- Deliver high-accuracy coding across 28 facilities, serving as a coder peer reviewer.
- Support leadership with audit findings and productivity improvement insights.
Remote Contract Project Coding Manager
DOMA Technologies, Inc.
01.2018 - 12.2018
- Manage performance and daily assignments of inpatient/outpatient coders.
- Create detailed productivity and accuracy reports for leadership and audit compliance.
- Serve as the primary point of contact for coding quality escalations and resolutions.
Remote Contract Outpatient Clinic Coder
DOMA Technologies, Inc.
01.2015 - 12.2018
- Code Army base clinic encounters and other service locations with the 3M Encoder.
- Code all encounters by International Classification of Diseases-Ninth Revision-Clinical Modification (ICD-9-CM) and Current Procedural Terminology (CPT) coding guidelines.
Outpatient Hospital Coder
King’s Daughters Medical Center
01.2014 - 01.2015
- Code all ambulance, laboratory, radiology, transfusions, pathology, and cardiology encounters with 3M Encoder.
- Meet with physicians for diagnosis and transfusion clarification.
- Process all outpatient coding denials for Local Coverage Determinations and National Coverage Determinations.
Outpatient Clinic Coder & Team Lead
KDMC Pediatric & Adolescent Clinic
01.2012 - 01.2014
- Supervise registration staff and oversee claims processing and denial resolution.
- Support EHR implementation (Athena) and conduct cross-clinic CPT mapping.
- Partner with physicians and payers to ensure accuracy and compliance.
Education
MBA - Business
Western Governors University
Salt Lake City, UT 10.2023 - 04.2025
Bachelor of Science - Health Information Management
Western Governors University
Salt Lake City, UT 12.2021 - 12.2022
Skills
- Knowledge of federal and state regulations
- Understanding of EEO, DOL, FLSA, NLRA, WARN
- Labor and employment laws
- Statistical inferences and metrics
- Analytical skills
- Written communication skills
- Verbal communication skills
- Organizational skills
- Facilitation skills
- Training skills
- Ability to interpret instructions
- Problem-solving skills
- Leadership skills
- Exploratory skills
- Investigative skills
- Talent acquisition
- Employee relations
- Data analysis
- Recommendation skills
- Presentation skills
- Process flow understanding
- Project management skills
- Attention to detail
- Microsoft Office proficiency
- SharePoint knowledge
- Data analytics proficiency
- Machine learning
- Data privacy regulations
- Patient shielding techniques
- Quality control guidelines
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Excellent communication
- Adaptability and flexibility
- Self motivation
- Active listening
- Decision-making
- Reliability
- Adaptability
- Professionalism
- Interpersonal skills
- Team building
- Relationship building
Certifications And Memberships
- Registered Health Information Administrator (RHIA), 2023-01-01, Present
- Certified Coding Specialist (CCS), 2013-01-01, Present
- The National Society of Leadership and Success, 2022-01-01, Present
Timeline
MBA - Business
Western Governors University
10.2023 - 04.2025
Bachelor of Science - Health Information Management
Western Governors University
12.2021 - 12.2022
Remote Coding Analysis Technology Specialist
Parallon
01.2019 - Current
Remote Contract Project Coding Manager
DOMA Technologies, Inc.
01.2018 - 12.2018
Remote Outpatient Coder I
Parallon
01.2015 - 01.2019
Remote Contract Outpatient Clinic Coder
DOMA Technologies, Inc.
01.2015 - 12.2018
Outpatient Hospital Coder
King’s Daughters Medical Center
01.2014 - 01.2015
Outpatient Clinic Coder & Team Lead
KDMC Pediatric & Adolescent Clinic
01.2012 - 01.2014
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