Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

NEY RAMOS JR

Rochester,US

Summary

Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.


Diligent with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.


Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CREW MEMBER

MCDONALDS
02.2023 - Current
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
  • Cross-trained in multiple positions within the store as needed.
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.
  • Prepared food items following established recipes and safety guidelines.
  • Followed all safety and security procedures to reduce risks.
  • Followed health department regulations for handling food products properly.
  • Strictly adhered to all sanitization protocols to maintain a safe environment for staff and customers alike.
  • Operated kitchen equipment safely according to standard operating procedures.

ELECTIVES, VERTUS HIGH SCHOOL
01.2021 - Current
  • Military Boot Camp-Participate in military style training under leadership of Petty Officer Harley to gain understanding of United States Military requirements and physical skills.

YARD MAINTENANCE AND SNOW REMOVAL
01.2019 - Current
  • Operate snowblowers, shovels, and salting to remove ice and snow from sidewalks and driveways
  • Inspect equipment, maintenance repair tasks such as changing fluids, fueling, etc
  • Ability to work independently with minimal supervision
  • Follow safety rules, policies, and regulations.

Crew Member

Pudgies Pizza
10.2024 - 05.2025
  • Worked front counter, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Vertus
Rochester, NY
07-2024

Certificate - Intro To Trades

Monroe Community College
Rochester, NY
05-2025

Skills

  • Time Management
  • Order Delivery Practices
  • Stocking and Replenishing
  • Team Contribution
  • Willingness to Learn
  • Workstation Setup and Breakdown
  • Company Standards
  • Food Preparation and Safety
  • Clear Communication
  • Line Efficiency
  • Supplies Monitoring and Restocking
  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Problem-solving
  • Cash handling
  • Flexible schedule
  • Integrity and honesty

Accomplishments

  • Documented and resolved health issues which led to safe work environment.
  • Achieved raises by completing tasks with accuracy and efficiency.

Certification

  • Osha 10

Timeline

Crew Member

Pudgies Pizza
10.2024 - 05.2025

CREW MEMBER

MCDONALDS
02.2023 - Current

ELECTIVES, VERTUS HIGH SCHOOL
01.2021 - Current

YARD MAINTENANCE AND SNOW REMOVAL
01.2019 - Current

High School Diploma -

Vertus

Certificate - Intro To Trades

Monroe Community College

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