NEYANIOK MADENG
Bountiful,UT
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual with exceptional communication and project management skills.
Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Package Handler
Fed Ex Ground
North Salt Lake, Utah
07.2022 - 10.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Preschool Teacher
Ready Set Grow
04.2022 - 10.2022
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
FC Associate, L1
Amazon
11.2022 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Picked and packed order items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Sales Associate
The Home Depot Inc
05.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Housekeeper
Homes
12.2020 - 11.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Customer Service Representative
Teleperformance
02.2019 - 12.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Pharmacy Assistant
Al Ezeby
09.2017 - 12.2019
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Caregiver
Salama Hospital
07.2015 - 09.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Package Handler
UPS
Salt Lake City, Utah
08.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Education
Associate Degree In Nursing - Nursing
Salt Lake Community College
Salt Lake City, UTAssociate Of Applied Science - Pharmacy Technician
Davis Technical College
Kaysville, UT11.2022
High School Diploma -
Nile Union Academy
Cairo, Egypt06.2015
Skills
- Teamwork and Collaboration
- Attention to Detail
- Customer Service
- Time Management
- Quick Learner
- Packing and shipping
- Dependable and reliable
- Performance Improvement
- Warehousing functions
- Order Fulfillment
- Product restocking
- Stocking and Replenishing
- Loading and unloading
Timeline
Package Handler
UPS
08.2024 - Current
Sales Associate
The Home Depot Inc
05.2023 - 11.2023
FC Associate, L1
Amazon
11.2022 - Current
Package Handler
Fed Ex Ground
07.2022 - 10.2022
Preschool Teacher
Ready Set Grow
04.2022 - 10.2022
Housekeeper
Homes
12.2020 - 11.2021
Customer Service Representative
Teleperformance
02.2019 - 12.2020
Pharmacy Assistant
Al Ezeby
09.2017 - 12.2019
Caregiver
Salama Hospital
07.2015 - 09.2017
Associate Degree In Nursing - Nursing
Salt Lake Community College
Associate Of Applied Science - Pharmacy Technician
Davis Technical College
High School Diploma -
Nile Union Academy
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