NeyAnte' Eggleston
Chicago,Illinois
Summary
Accomplished Forklift Operator and Security Officer with a proven track record at companies like Amazon, enhancing warehouse efficiency and ensuring safety. Skilled in forklift operation and CCTV surveillance, adept at conflict de-escalation, significantly reducing risk and improving team performance. Demonstrates superior customer service and problem-solving abilities, fostering positive relationships and secure environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Forklift Operator
Target Logistics
07.2022 - 11.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Forklift Operator
Amazon
06.2021 - 07.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining positive brand image and fostering customer retention.
Security Officer
Silverback Security
01.2016 - 04.2022
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Officer
Moore Security
10.2019 - 05.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
High School Diploma -
Chicago Vocational Career Academy
Chicago, IL09.2002
Skills
- Forklift Operation
- Forklift Operator Certification
- Loading and unloading
- Shipping and receiving
- Incident Reporting
- Report Writing
- Security Guard License
- CCTV Surveillance
- Detail Oriented
- CCTV Monitoring
- Superior customer service
- Complex Problem-Solving
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Visitor tracking
Certification
Forklift Operators License
20hr Certificate
PERC Card
Timeline
Forklift Operator
Target Logistics
07.2022 - 11.2023
Forklift Operator
Amazon
06.2021 - 07.2022
Security Officer
Moore Security
10.2019 - 05.2021
Security Officer
Silverback Security
01.2016 - 04.2022
High School Diploma -
Chicago Vocational Career Academy