Summary
Overview
Work History
Education
Skills
Certification
Timeline
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NeyAnte' Eggleston

Chicago,Illinois

Summary

Accomplished Forklift Operator and Security Officer with a proven track record at companies like Amazon, enhancing warehouse efficiency and ensuring safety. Skilled in forklift operation and CCTV surveillance, adept at conflict de-escalation, significantly reducing risk and improving team performance. Demonstrates superior customer service and problem-solving abilities, fostering positive relationships and secure environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Forklift Operator

Target Logistics
07.2022 - 11.2023
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Forklift Operator

Amazon
06.2021 - 07.2022
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Resolved customer complaints professionally, maintaining positive brand image and fostering customer retention.

Security Officer

Silverback Security
01.2016 - 04.2022
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Security Officer

Moore Security
10.2019 - 05.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.

Education

High School Diploma -

Chicago Vocational Career Academy
Chicago, IL
09.2002

Skills

  • Forklift Operation
  • Forklift Operator Certification
  • Loading and unloading
  • Shipping and receiving
  • Incident Reporting
  • Report Writing
  • Security Guard License
  • CCTV Surveillance
  • Detail Oriented
  • CCTV Monitoring
  • Superior customer service
  • Complex Problem-Solving
  • Relationship building and management
  • Conflict de-escalation
  • Conflict resolution techniques
  • Visitor tracking

Certification

Forklift Operators License

20hr Certificate

PERC Card




Timeline

Forklift Operator

Target Logistics
07.2022 - 11.2023

Forklift Operator

Amazon
06.2021 - 07.2022

Security Officer

Moore Security
10.2019 - 05.2021

Security Officer

Silverback Security
01.2016 - 04.2022

High School Diploma -

Chicago Vocational Career Academy
NeyAnte' Eggleston