Neysa Lopez Duarte

• Resolve customer complains via phone, email, mail or social media.
• Greet customers.
• Assist with the placement of orders, refunds or exchanges.
• Advice on company information.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Sell products and services and inform customer of deals and promotions.
• Compile reports on overall customer satisfaction.

Demonstrated proficiency in taking medical histories, and vital sings performing EKG venipuncture, dorsal capillaries, injections, newborn, screening and collecting lab specimens. Scheduling appointments. To obtain a role as a medical associate in which I can apply my academic experience interpersonal, and management skills to provide quality assistance while adding value to organizational operations.

• Utilize computer technology to handle high call volumes.
• File paperwork.
• Resolve employers complains via phones, emails, mail, or social media.