Hi, I’m
Neythan Sostre
Global Operations Specialists
Alton,IL
Opportunities Don't happen.You create them.
Chris Grosser
Summary
Bilingual security professional with a strong passion for the cyber security landscape and extensive experience in Global Security Operations. Adept at managing security risks, resolving complex situations, and ensuring the safety of personnel and assets. Eagerly pursuing an IBM Cyber Security Analyst Certification, set to be completed in the next month. With a successful 3-year tenure at Bayer, I have gained valuable insights within the GSOC environment, fueling my determination to advance in the cyber security field.
Overview
8
years of professional experience
1
Certification
Work History
Bayer / Allied Universal
Global Security Operations Specialist
01.2020 - Current
Job overview
- Collected, organized, and entered data into database systems.
- Analyzed reports to identify areas for improvement and implemented necessary changes.
- Responded efficiently to phone and email requests, providing critical logistics information.
- Verified alarms, coordinated authorities, and notified relevant parties for optimal incident resolution.
- Proficiently operated CCTV equipment, radios, and ancillary tools to minimize crime and disorder.
- Monitored live and recorded video surveillance, maintaining a secure environment.
Bayer / Allied Universal Security Services
Central Security Operations Center (CSOC)
02.2019 - Current
Job overview
- Managed day-to-day duties with precision, ensuring accuracy and efficiency.
- Oversaw inventory levels, updating databases to maintain optimal stock levels.
- Resolved operational issues, enhancing overall efficiency and service quality.
- Ensured order and property protection by patrolling premises and monitoring activity.
- Acted swiftly and calmly to neutralize situations using effective communication and sound judgment.
- Investigated suspicious activities, providing resolutions while maintaining a safe environment.
Jiffy Lube
Lead Customer Service Representative
10.2016 - 03.2017
Job overview
- Trained, oversaw and mentored new team members to strengthen performance and job expertise.
- Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
- Conferred with senior management to handle and correct disciplinary or knowledge issues.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
CNB Bank & Trust N.A
Bank Teller
12.2015 - 09.2016
Job overview
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Promoted products or services to each customer to consistently achieve sales targets.
- Checked amount details and fraud markers for transaction papers such as checks and money orders.
Education
CourseraINC
IBM Cyber Security Analyst Certification from Cyber Security
10.2023
Alton High SchoolGodfrey, IL
High School Diploma
05.2016
Skills
- Fluent in English and Spanish
- GSOC experience
- Lenel Access Control
- Network Security
- SQL Injection
- Malware Detection and Mitigation
- Networking
- Information Security
- Cyber Attack Analysis
- Penetration Testing
Certification
- IBM Introduction to Cybersecurity Tools & Cyber Attacks
- IBM Cybersecurity Compliance Framework & System Administration
- IBM Cybersecurity Roles, Processes & Operating System Security
- IBM Penetration Testing, Incident Response and Forensics
- IBM Network Security & Database Vulnerabilities
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Global Security Operations Specialist
Bayer / Allied Universal
01.2020 - Current
Central Security Operations Center (CSOC)
Bayer / Allied Universal Security Services
02.2019 - Current
Lead Customer Service Representative
Jiffy Lube
10.2016 - 03.2017
Bank Teller
CNB Bank & Trust N.A
12.2015 - 09.2016
Coursera
IBM Cyber Security Analyst Certification from Cyber Security
Alton High School
High School Diploma
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