Noele Ingram
Saint Clairsville,OH
Summary
Enthusiastic hard-worker, willing to take on any task assigned.
Takes pride in customer service and learning multiple positions while getting things done quickly and efficiently.
Overview
8
8
years of professional experience
Work History
Risk Management and Loss Prevention
Boscov's
05.2023 - 04.2024
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Doubled the number of apprehensions in my first two months, resulting in more apprehensions than the previous year
Clothing Sales Associate
Boscov's
05.2022 - 05.2023
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Developed loyal customer base by providing excellent customer service.
Curbside Shopper
Sam's Club
12.2019 - 03.2022
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
Frontline/Drive-Thru Team Member
Dairy Queen Grill & Chill
08.2016 - 09.2019
- Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
- Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.
- Promoted upselling opportunities to increase overall revenue while catering to customer needs.
- Increased order accuracy with careful attention to detail when handling customer requests.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Morningside Christian Academy
Belleville, IL05.2018
Skills
- Customer Service
- Problem-solving abilities
- CCTV Monitoring
- Incident documentation
- Store auditing
- Positive attitude and enthusiasm
- Fast and efficient service worker
- Adaptability
- Team player attitude
- Display merchandising
Additional Information
- Spent my teen years volunteering in and with my church
- Two-time Employee of the Month at Dairy Queen
- Employee of the month at Sam's Club
Timeline
Risk Management and Loss Prevention
Boscov's
05.2023 - 04.2024
Clothing Sales Associate
Boscov's
05.2022 - 05.2023
Curbside Shopper
Sam's Club
12.2019 - 03.2022
Frontline/Drive-Thru Team Member
Dairy Queen Grill & Chill
08.2016 - 09.2019
High School Diploma -
Morningside Christian Academy
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