Nga Luong, MLS (ASCP)
Renton,WA
Summary
Experienced professional with expertise, skills, and knowledge, seeking a growth-oriented position. Committed to contributing to organizational success and personal development.
Overview
33
33
years of professional experience
Work History
Supervisor Hematology, UA and Serology
Valley Medical Center
02.2023 - Current
- Oversaw daily operation of the department, ensuring smooth workflow and timely completion of tasks,
- Strong leadership and problem-solving skills to maintain team efficiency and organize workflows.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Optimized scheduling to ensure full coverage.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Generated reports detailing findings and recommendations.
- Lead daily huddle and follow up with lab deviation.
- Monitor and review daily QC and critical TAT.
- Establish, maintain, and review quality controls monthly
- Resolve technical problems
- Take remedial or correction action as needed
- Perform lot-to-lot verification
- AMR verification, and instrument comparisons bi-annual
- Review monthly quality controls, maintenance records and sign off in Epic Beaker
- Register, review and approve new lot reagents
- Submit and review QC to peer reports monthly
- Assign and review CAP PT surveys
- Investigation of PT survey failure, if needed
- Prepare and submit TAT reports for Quality Council
- Evaluate annual competencies for all staffs
- Review and evaluate Annually Employee Performance for staffs
- Verification of test procedures and selection of test methodology
- Review and revised SOP
- Safety event investigator
- Scheduling staff, approve and monitor staff’s vacation in Kronos
- Participate in hiring new techs
- Inventory review and order
- Available and accessible to the lab as needed for consultation
- Epic Beaker, Data Innovation and Media Lab user
Medical Lab Scientist, Generalist
The Polyclinic Lab
01.2018 - Current
- Analyzer worked on Hematology (DxH600), Chemistry and Immunology (Architect Ci8200, i1000), Coagulation (STA Compact Max), and Urinalysis (Arkay, iQ200), Alcor iSED, Lactoferin test
- Maintenance and performing routine and complex tests in different assigned sections
- Orchard LIS, Epic, Cerner
Senior Technologist/Lead, Satellite Labs
Fred Hutch Cancer Center
06.2016 - 02.2023
- Provide technical and oversight Satellite Labs
- Accomplished multiple tasks within established timeframes.
- Responsible for reviewing and submitting proficiency testing results to the CAP
- Managed and motivated employees to be productive and engaged in work.
- Monitor and review monthly maintenance and quality control for Heme and Chemistry
- Resolving technical problems
- Evaluate the competency of testing personnel and ensure the staff maintain their competency
- Reviewing and submitting PT surveys to CAP
- Validation Sysmex XN, Beckman Coulter AU480, SunQuest LIS
- Validated Lab Developing Tests
- Perform AMR verification for chemistry
- Lot to lot correlation
- Inter-lab and intra-lab correlation
- Review and update SOP
- Inventory
- Scheduling staffs
- Training new techs
- Other duties as assigned by the Lab Director
- CAP inspector member.
- Certification Good Clinical Practice (GCP) and Human Subjects Research (HSR)
Medical Lab Scientist, Generalist
Fred Hutch Cancer Center
06.2006 - 06.2016
- Analyzer worked on Sysmex hematology XN-3000, Beckman Coulter AU640, AU480, DxC700, Access2, Iris Velocity and IQ200, Clinitex and STA Compact Max
- Conducted quality controls checks, calibration and technical troubleshooting of hematology and chemistry analyzer
- Performed various tests on patients, reviewed and released results
- Follow laboratory guidelines for handling biological specimens
- Sunquest user
- Involves operating analytical instruments, microscopic evaluations and verifying the accuracy of clinical data
- Resulting and resolving Transfusion Service tests
- Master in differential with Oncology patients
- Prioritize the workload
- Maintains effective & professional communication with coworkers and SCCA colleagues
- Works independently under the guidance of the Laboratory Manager, Director
- Good performance and attendance
Microbiology Scientist
Wellcome Trust Clinical Research Unit, University of Oxford
07.1994 - 01.2000
- Isolation and identification of significant bacteria from clinical specimens
- Perform antimicrobial susceptibility test, MIC test, Time-Kill and Post Antibiotic Effective methods
- Isolation and detection of bacterial plasmids
- Extract DNA, perform PCR and SSCP methods
- Teaching and training new staffs
- Responsible for inventory and microbial QC for the lab
Hematology Lab Tech
Children’s Hospital No.2
06.1991 - 06.1994
- Drawing blood
- Performing Hematology tests (CBC, CBANC, Differentials), Blood Bank, Urinalysis, Coagulation and Bone Marrow Assistant in Hematology lab
Education
BS - Medical Technology
01.2006
Certificate - Molecular Biology
01.1999
Certificate - Genetic Engineering Techniques
01.1998
BA - Business Administration
01.1997
Certificate - Immunology and Molecular Biology
01.1997
Certificate - Molecular Biology and its application in Bio-Medical Research and Diagnosis of Infectious Disease
01.1996
Medical Lab Tech -
01.1991
Skills
- Analytical thinking
- Goal oriented
- Attention to details
- Organization skills
- Prioritization skills
- Problem solving
- Teamwork and collaboration
- Effective communication
- Adaptability and flexibility
- Active listening
- Professionalism
- Reliability
Accomplishments
- Achieved CAP inspection 2024 without deficiency.
References
- Crystol Lee, MT, Former Supervisor, SCCA, 425-269-4944
- Kirk Johnson, MLS, Swedish Edmonds, 206-427-2270
- Loan Nguyen, MLS, QA Supervisor, Fred Hutch Cancer Center, 206-307-7097
- Doug Howlett, MT, former Alliance Lab manager, 206-300-3593
- Ly Tok, MLS, former Alliance Lab Manager, 253-223-5637
Awards
- The National Dean’s List, 2002-2003
- A prize for the best Scientific Presentation, Southeast Asian Wellcome Trust Units meeting in Thailand, 12/01/98
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Supervisor Hematology, UA and Serology - Valley Medical Center
02.2023 - Current
Medical Lab Scientist, Generalist - The Polyclinic Lab
01.2018 - Current
Senior Technologist/Lead, Satellite Labs - Fred Hutch Cancer Center
06.2016 - 02.2023
Medical Lab Scientist, Generalist - Fred Hutch Cancer Center
06.2006 - 06.2016
Microbiology Scientist - Wellcome Trust Clinical Research Unit, University of Oxford
07.1994 - 01.2000
Hematology Lab Tech - Children’s Hospital No.2
06.1991 - 06.1994
University of Medicine and Pharmacy - Certificate, Molecular Biology
University of Medicine and Pharmacy - Certificate, Genetic Engineering Techniques
University of Trade - BA, Business Administration
University of Medicine and Pharmacy - Certificate, Immunology and Molecular Biology
University of Medicine and Pharmacy - Certificate, Molecular Biology and its application in Bio-Medical Research and Diagnosis of Infectious Disease
Health Technology Central No.3 - Medical Lab Tech,
University of Washington - BS, Medical Technology
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