Nga Luong, MLS (ASCP)
Renton,WA
Summary
Experienced professional with expertise, skills, and knowledge, seeking a growth-oriented position. Committed to contributing to organizational success and personal development.
Overview
33
33
years of professional experience
Work History
Supervisor Hematology, UA and Serology
Valley Medical Center
Renton, USA
02.2023 - Current
- Oversaw daily operation of the department, ensuring smooth workflow and timely completion of tasks,
- Strong leadership and problem-solving skills to maintain team efficiency and organize workflows.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Optimized scheduling to ensure full coverage.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Generated reports detailing findings and recommendations.
- Lead daily huddle and follow up with lab deviation.
- Monitor and review daily QC and critical TAT.
- Establish, maintain, and review quality controls monthly
- Resolve technical problems
- Take remedial or correction action as needed
- Perform lot-to-lot verification
- AMR verification, and instrument comparisons bi-annual
- Review monthly quality controls, maintenance records and sign off in Epic Beaker
- Register, review and approve new lot reagents
- Submit and review QC to peer reports monthly
- Assign and review CAP PT surveys
- Investigation of PT survey failure, if needed
- Prepare and submit TAT reports for Quality Council
- Evaluate annual competencies for all staffs
- Review and evaluate Annually Employee Performance for staffs
- Verification of test procedures and selection of test methodology
- Review and revised SOP
- Safety event investigator
- Scheduling staff, approve and monitor staff’s vacation in Kronos
- Participate in hiring new techs
- Inventory review and order
- Available and accessible to the lab as needed for consultation
- Epic Beaker, Data Innovation and Media Lab user
Medical Lab Scientist, Generalist
The Polyclinic Lab
Seattle, USA
01.2018 - Current
- Analyzer worked on Hematology (DxH600), Chemistry and Immunology (Architect Ci8200, i1000), Coagulation (STA Compact Max), and Urinalysis (Arkay, iQ200), Alcor iSED, Lactoferin test
- Maintenance and performing routine and complex tests in different assigned sections
- Orchard LIS, Epic, Cerner
Senior Technologist/Lead, Satellite Labs
Fred Hutch Cancer Center
Seattle, USA
06.2016 - 02.2023
- Provide technical and oversight Satellite Labs
- Accomplished multiple tasks within established timeframes.
- Responsible for reviewing and submitting proficiency testing results to the CAP
- Managed and motivated employees to be productive and engaged in work.
- Monitor and review monthly maintenance and quality control for Heme and Chemistry
- Resolving technical problems
- Evaluate the competency of testing personnel and ensure the staff maintain their competency
- Reviewing and submitting PT surveys to CAP
- Validation Sysmex XN, Beckman Coulter AU480, SunQuest LIS
- Validated Lab Developing Tests
- Perform AMR verification for chemistry
- Lot to lot correlation
- Inter-lab and intra-lab correlation
- Review and update SOP
- Inventory
- Scheduling staffs
- Training new techs
- Other duties as assigned by the Lab Director
- CAP inspector member.
- Certification Good Clinical Practice (GCP) and Human Subjects Research (HSR)
Medical Lab Scientist, Generalist
Fred Hutch Cancer Center
Seattle, USA
06.2006 - 06.2016
- Analyzer worked on Sysmex hematology XN-3000, Beckman Coulter AU640, AU480, DxC700, Access2, Iris Velocity and IQ200, Clinitex and STA Compact Max
- Conducted quality controls checks, calibration and technical troubleshooting of hematology and chemistry analyzer
- Performed various tests on patients, reviewed and released results
- Follow laboratory guidelines for handling biological specimens
- Sunquest user
- Involves operating analytical instruments, microscopic evaluations and verifying the accuracy of clinical data
- Resulting and resolving Transfusion Service tests
- Master in differential with Oncology patients
- Prioritize the workload
- Maintains effective & professional communication with coworkers and SCCA colleagues
- Works independently under the guidance of the Laboratory Manager, Director
- Good performance and attendance
Microbiology Scientist
Wellcome Trust Clinical Research Unit, University of Oxford
Ho Chi Minh city, Vietnam
07.1994 - 01.2000
- Isolation and identification of significant bacteria from clinical specimens
- Perform antimicrobial susceptibility test, MIC test, Time-Kill and Post Antibiotic Effective methods
- Isolation and detection of bacterial plasmids
- Extract DNA, perform PCR and SSCP methods
- Teaching and training new staffs
- Responsible for inventory and microbial QC for the lab
Hematology Lab Tech
Children’s Hospital No.2
Ho Chi Minh City, Vietnam
06.1991 - 06.1994
- Drawing blood
- Performing Hematology tests (CBC, CBANC, Differentials), Blood Bank, Urinalysis, Coagulation and Bone Marrow Assistant in Hematology lab
Education
BS - Medical Technology
01.2006
Certificate - Molecular Biology
01.1999
Certificate - Genetic Engineering Techniques
01.1998
BA - Business Administration
01.1997
Certificate - Immunology and Molecular Biology
01.1997
Certificate - Molecular Biology and its application in Bio-Medical Research and Diagnosis of Infectious Disease
01.1996
Medical Lab Tech -
01.1991
Skills
- Analytical thinking
- Goal oriented
- Attention to details
- Organization skills
- Prioritization skills
- Problem solving
- Teamwork and collaboration
- Effective communication
- Adaptability and flexibility
- Active listening
- Professionalism
- Reliability
Accomplishments
- Achieved CAP inspection 2024 without deficiency.
References
- Crystol Lee, MT, Former Supervisor, SCCA, 425-269-4944
- Kirk Johnson, MLS, Swedish Edmonds, 206-427-2270
- Loan Nguyen, MLS, QA Supervisor, Fred Hutch Cancer Center, 206-307-7097
- Doug Howlett, MT, former Alliance Lab manager, 206-300-3593
- Ly Tok, MLS, former Alliance Lab Manager, 253-223-5637
Awards
- The National Dean’s List, 2002-2003
- A prize for the best Scientific Presentation, Southeast Asian Wellcome Trust Units meeting in Thailand, 12/01/98
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Supervisor Hematology, UA and Serology - Valley Medical Center
02.2023 - Current
Medical Lab Scientist, Generalist - The Polyclinic Lab
01.2018 - Current
Senior Technologist/Lead, Satellite Labs - Fred Hutch Cancer Center
06.2016 - 02.2023
Medical Lab Scientist, Generalist - Fred Hutch Cancer Center
06.2006 - 06.2016
Microbiology Scientist - Wellcome Trust Clinical Research Unit, University of Oxford
07.1994 - 01.2000
Hematology Lab Tech - Children’s Hospital No.2
06.1991 - 06.1994
University of Medicine and Pharmacy - Certificate, Molecular Biology
University of Medicine and Pharmacy - Certificate, Genetic Engineering Techniques
University of Trade - BA, Business Administration
University of Medicine and Pharmacy - Certificate, Immunology and Molecular Biology
University of Medicine and Pharmacy - Certificate, Molecular Biology and its application in Bio-Medical Research and Diagnosis of Infectious Disease
Health Technology Central No.3 - Medical Lab Tech,
University of Washington - BS, Medical Technology