Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ngan Tran

West Roxbury,MA

Summary

I'm a candidate in the final year of my Bachelor of Science in Pharmaceutical Sciences (BSPS) graduating in May 2024, and looking for opportunities in research laboratories, quality control, drug discovery, development, and manufacturing. After completing my Bachelor's degree, I am assertively planning on pursuing a Master's degree next fall. This decision is driven by my unwavering commitment to academic excellence and personal growth. I firmly believe that my skills in strategic planning, time management, creativity, problem management, and teamwork make me an ideal candidate for this field. Moreover, my willingness to learn and dedication to doing my best will enable me to quickly adapt and excel in this industry.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Lead

Banh Mi Oi
Boston, MA
12.2021 - Current
  • Assisted in the training of new employees.
  • Provided guidance and support to other team members as needed.
  • Supervising and coordinating the shift with the general store manager is crucial to ensure smooth operations and customer satisfaction.
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Adhering to standards for customer relations, brand equity, food safety, store sanitation, and product preparation and merchandising, we can guarantee an exceptional experience for our patrons. As the closing shift cashier handling transactions of each day.
  • I am adept at multitasking during peak hours while efficiently managing daily cash management functions.
  • Monitor quality assurance for food and beverage items under state health regulations and codes.
  • Completed opening and closing duties to facilitate business operations.
  • Enforced store policies regarding returns, exchanges, refunds, discounts.

Client Support Associate

Cataldo Ambulance Service Inc.
Boston, MA
01.2022 - 12.2022
  • Help clients check in, and go through a set of questionnaires related on COVID-19 symptoms.
  • Refill vaccines, masks, gloves, alcohol pads, and bandages for every booths.
  • Observe clients after vaccinating (reactions, side effects, etc.)
  • Help clients schedule for second visit on COVID 19 vaccine.
  • Participated in team meetings focused on improving customer experience standards.
  • Answer and solve any questions that clients might have.
  • Applied client feedback to deliver information to management for corrective action.

Education

Bachelor of Science - Pharmaceutical Sciences

MCPHS University
Boston, MA
05.2024

Skills

  • Personal development
  • Strategic planning
  • Teamwork
  • Collaborative problem solving
  • creative strategy
  • Interpersonal communication
  • Support service
  • Patient safety
  • Support management
  • Time efficiency
  • POS system operation
  • Supply restocking
  • Supply management
  • Stocking inventory
  • Accepting payments

Certification

  • Pharmacy-Based Immunization Delivery Certificate

Languages

English
Professional
Vietnamese
Native/ Bilingual

Timeline

Client Support Associate

Cataldo Ambulance Service Inc.
01.2022 - 12.2022

Shift Lead

Banh Mi Oi
12.2021 - Current

Bachelor of Science - Pharmaceutical Sciences

MCPHS University

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Ngan Tran