Samantha Yerke
Maple Lake,MN
Summary
Reliable and hardworking employee with excellent customer service, multitasking, communication and time management abilities. A driven and detail-oriented individual with a desire to use problem-solving skills to meet goals. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Shift Lead
Walgreens
Buffalo, Minnesota
05.2023 - Current
- Supervised daily operations and ensured compliance with company policies.
- Trained new team members on store procedures and customer service standards to ensure consistent customer experience.
- Managed inventory levels and coordinated stock replenishment activities to maintain optimal product availability.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Handled cash register transactions accurately while delivering exceptional customer service.
- Responded to customer inquiries and complaints in a professional manner.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Assisted customers with photo orders, including prints and digital copies.
PCA
Mrci
Inver Grove Heights, Mn
08.2020 - 12.2023
- Administered medications per physician instructions, monitoring for adverse reactions to ensure patient safety.
- Assisted with activities of daily living including bathing, dressing, grooming, and mobility to enhance patient comfort and independence.
- Utilized problem-solving skills to develop creative solutions for managing challenging behaviors.
CAP 1 ASSOCIATE
Walmart
Inver Grove Heights, Mn
04.2019 - 08.2020
- Assisted team members with complex issues.
- Organized shelves in preparation for customer shopping.
- Guided customers in locating products to improve shopping experience.
CASHIER
Hobby lobby
Roseville, Mn
05.2016 - 03.2019
- Responded promptly to customer inquiries and resolved issues effectively.
- Delivered courteous service to enhance customer satisfaction.
- Unloaded truck and organized products efficiently to maintain store inventory.
Education
MEDICAL ASSISTANT - CLINICAL MEDICAL ASSISTING
Minneapolis business college
Roseville, MNSkills
- Shift leadership
- Staff Supervision
- Employee training
- Team Coordination
- Team motivation
- Quality Patient Care
- Patient Care Activities
- Personal care
- Personal Hygiene Assistance
- Daily living support
- Meal Preparation
- Operational Support
- Inventory Management
- Behavior Redirection
Timeline
Shift Lead
Walgreens
05.2023 - Current
PCA
Mrci
08.2020 - 12.2023
CAP 1 ASSOCIATE
Walmart
04.2019 - 08.2020
CASHIER
Hobby lobby
05.2016 - 03.2019
MEDICAL ASSISTANT - CLINICAL MEDICAL ASSISTING
Minneapolis business college