Nga ( Natalie ) Tran
Bellevue,WA
Summary
Determined Cashier experienced in managing cash registers, restocking merchandise, and assisting customers. Achieved operational efficiency through strong organizational skills and dedication to maintaining a clean and orderly workspace. Focused on contributing to team success and enhancing customer loyalty.
Overview
6
6
years of professional experience
Work History
Cashier
Kura Revolving Sushi Bar
11.2021 - 09.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, quickly resolved concerns, and escalated major issues to supervisor for effective resolution.
- Met customer service goals and exceeded customer expectations.
- Welcomed customers and addressed their questions about products, ensuring they felt valued and appreciated.
- Redeemed coupons to discount purchases.
- Performed cash, card and check transactions to complete customer purchases.
- Collaborated with floor team and managers to address diverse customer needs efficiently.
- Answered product questions using knowledge of sales and store promotions.
- Prepared merchandise for sale to enhance store presentation
- Used POS system to enter orders, process payments and issue receipts.
- Welcomed customers and helped determine their needs.
Cashier
Tapiocaexpress
10.2020 - 08.2021
- Operated cash register for cash, check, and credit card transactions, ensuring high accuracy and customer satisfaction.
- Used POS system to enter orders, process payments and issue receipts.
- Ensured cash drawer balance through precise counting. in cash drawers at the beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and addressed their needs to enhance shopping experience.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Worked a flexible schedule and extra shifts to meet business needs.
Cashier/Take-Out Server
Din Tai Fung
Bellevue , WA
11.2024 - 07.2026
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Operated a cash register to process payments accurately, enhancing customer transaction experience.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Learned the roles of other departments to provide coverage and keep store operational.
- Assisted customers with menu inquiries and special requests to ensure satisfaction.
Education
High School Diploma -
Sammamish Senior High School
Bellevue, WA09-2021
Skills
- Cash register operation
- POS Systems Operations
- Transaction processing
- Order Taking
- Cash Drawer Management
- Merchandise restocking
- Stocking and Replenishing
- Store Maintenance
- Customer service
Skills
- Customer Seating
- Billing and Payment Processing
- Process Payments
Languages
- English
- Vietnamese
Timeline
Cashier/Take-Out Server
Din Tai Fung
11.2024 - 07.2026
Cashier
Kura Revolving Sushi Bar
11.2021 - 09.2022
Cashier
Tapiocaexpress
10.2020 - 08.2021
High School Diploma -
Sammamish Senior High School