Ngan Le Cook
Cartersville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level healthcare managing position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Apprentice
Super Nails Salon And Spa
02.2019 - Current
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Prioritized and accomplished multiple tasks within established timeframes.
- Honed strong communication, problem-solving and organizational skills while completing tasks and working with team.
- Provided excellent customer service.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Associate of Science - Healthcare Management
Chattahoochee Technical College
Acworth, GA12.2023
High School Diploma -
Thu Duc High School
Vietnam05.2014
Skills
- Calm and Professional Under Pressure
- Strong Telephone Etiquette
- Computer Proficiency
- Customer Service
- Critical Thinking
- Problem-Solving Skills
- Verbal and Written Communication
- Front Desk Management
- Schedule Maintenance
- Facility Supervision
- Appointment Management
- Administrative Support
Certification
- World of Medicare - August 28th,2023
- Healthcare Science Certificate - May 14th, 2020
- Technical Specialist Certificate - December 13th, 2018
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Apprentice
Super Nails Salon And Spa
02.2019 - Current
Associate of Science - Healthcare Management
Chattahoochee Technical College
High School Diploma -
Thu Duc High School
Similar Profiles
San Juana MartinezSan Juana Martinez
Nail Technician at Vip Nails & Spa Salon / Allure Nails & Spa SalonNail Technician at Vip Nails & Spa Salon / Allure Nails & Spa Salon
Colleen MurnanColleen Murnan
Receptionist at Unique Nails Salon & SpaReceptionist at Unique Nails Salon & Spa
Linda KenekeoLinda Kenekeo
Licensed Nail Technician at A Nails & Spa SalonLicensed Nail Technician at A Nails & Spa Salon
Caden GibbsCaden Gibbs
C.N.A. -Certified Nursing Assistant at WHYDRATEC.N.A. -Certified Nursing Assistant at WHYDRATE
Lorilye AlstonLorilye Alston
Concession Stand Volunteer at Cass High SchoolConcession Stand Volunteer at Cass High School