Nghiep Le
Santa Ana,CA
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Audrey Pharmacy
Westminster, CA
08.2017 - 07.2025
- Assisted in preparing and dispensing medications under supervision
- Maintained accurate inventory of pharmaceutical supplies
- Processed prescriptions using pharmacy management software
- Provided customer service by answering inquiries about medications
- Ensured compliance with safety and health regulations
- Organized and labeled medication storage areas for efficiency
- Supported pharmacists in compounding medications as needed
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Maintained clean and organized work environment, adhering to health and safety standards.
Timeline
Pharmacy Technician
Audrey Pharmacy
08.2017 - 07.2025