Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ngoc Nguyen

Cerritos,CA

Summary

Focused Back Office Medical Assistant with advanced knowledge of administrative and clinical procedures. Supports efficient patient flow by preparing rooms and charts and handling problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Back Office Medical Assistant

HydraBeach - Premium IV & Injection Therapy
06.2022 - Current


  • Collected histories, vitals, and current complaints via patient interviews.
  • Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Contributed to the overall safety of the clinic environment by strictly adhering to infection control and sterilization procedures in all aspects of patient care.
  • Adhered to strict document deadlines for charting and other paperwork.

Esthetician

TN Esthetics Center
06.2019 - Current
  • Performed consultations for patients before scheduling treatments.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Informed guests of appropriate products available to increase retail sales and explained the benefits of skin care products to clients.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Education

Certificate Phlebotomy Technician - Phlebotomy

Phlebotomy Training Specialist
Artesia, CA
02.2024

Certificate - Master Aesthetician

Santa Ana Beauty College
Santa Ana, CA
02.2019

Bachelor of Arts - Phylology

The Pushkin State Russian Language Institute
Moscow, Russia
06.2017

Skills

  • Decision-Making
  • Patient-focused care
  • Clear Communication
  • Medical Equipment Setup
  • Flexibility and Adaptability
  • Appointment Scheduling
  • Sterile technique

Languages

Vietnamese
Native or Bilingual
Russian
Limited Working
English
Full Professional

Timeline

Back Office Medical Assistant

HydraBeach - Premium IV & Injection Therapy
06.2022 - Current

Esthetician

TN Esthetics Center
06.2019 - Current

Certificate Phlebotomy Technician - Phlebotomy

Phlebotomy Training Specialist

Certificate - Master Aesthetician

Santa Ana Beauty College

Bachelor of Arts - Phylology

The Pushkin State Russian Language Institute

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Ngoc Nguyen