Ngoc Nguyen
Tampa
Summary
Responsible team member with strong interpersonal communication strengths in fast-paced environment. Equipped with strong problem-solving abilities and willingness to learn, ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Barista
Oblanc Bakery & Cafe
04.2024 - 08.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Math Tutor Volunteer
Lake Worth Christian School
11.2023 - 04.2024
- Tutored math middle school math students after school
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
Barista & Cashier
Highlands Coffee
05.2023 - 12.2023
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Educate customers on different coffee varieties and brewing methods, increasing sales of products.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Prepare customer orders with strict adherence to recipes, delivering consistent quality and customer satisfaction.
Education
Bachelor of Science - Biology
University of South Florida
Tampa, FL05-2028
High School Diploma -
Lake Worth Christian School
Boynton Beach, FL05-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Adaptive and creative
- Excellent memory
- Multitasking
- Calm under pressure
- Dependable and responsible
- Cleaning and sanitizing
Timeline
Barista
Oblanc Bakery & Cafe
04.2024 - 08.2024
Math Tutor Volunteer
Lake Worth Christian School
11.2023 - 04.2024
Barista & Cashier
Highlands Coffee
05.2023 - 12.2023
Bachelor of Science - Biology
University of South Florida
High School Diploma -
Lake Worth Christian School
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