Ngoc Nguyen

Driven Industrial-Organizational Psychology MA student with a strong foundation in data analysis, change management, and team facilitation. I specialize in leveraging data-driven insights to enhance organizational performance, foster innovation, and implement effective solutions. Known for my ability to collaborate with diverse teams, manage projects efficiently, and contribute to a culture of continuous improvement. Ready to bring a unique blend of analytical skills and strategic thinking to help organizations achieve their goals and thrive in dynamic environments.

Organizational Change Management Project – Seattle Pacific University

• Conducted a comprehensive analysis of change readiness for a mid-sized, family-run business through surveys and focus groups.
• Designed targeted change interventions that boosted employee adoption of new processes by 25%.

Group Consultation on Organizational Strategy – Seattle Pacific University

• Delivered a strategic consultation for Avanade, supporting its transition from a service-based to a product-based organizational model.
• Focused on change management and cultural shifts, enabling Avanade to draft an actionable strategic plan.

Student Engagement Research – Seattle University

• Designed and distributed student satisfaction surveys using Qualtrics, achieving a high response rate.
• Analyzed survey results to provide leadership with actionable insights, supporting strategic planning for the upcoming academic year.