Ngoclan Nguyen
Tea,SD
Summary
Knowledgeable salon owner with solid history of managing skills and experienced in performing nail service technologies. Bringing forth advanced nail technical abilities and the desire to provide clients and the best and most pleasurable salon experience possible.
Overview
25
25
years of professional experience
Work History
Assistance Manager/Nail Technician
Envy Nails and Spa
01.2022 - Current
- Provide clients with the best customer service
- Utilized advanced technical skills to achieve beautiful manicures and pedicures
- Performed Nail and Hand Rejuvenation treatments
- Built a clientele consisting of high percentage return clients
Quality Assurance
Raven Industry Inc
08.2016 - 10.2021
- Implemented quality assurance measures, ensuring consistent delivery of high-quality products and services
- Participated in quality assurance, quality control and quality improvement programs
- Executed quality assurance initiatives to increase provider job satisfaction
- Collaborated with quality assurance team to comply with regulatory requirements
Owner
#1 Nails
05.2000 - 12.2015
- Managed day-to-day business operations
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals
Education
Certificate -
Milpitas Beauty College
San Jose, CA01-1995
High School Diploma -
Marie Curie High School
Ho Chi Minh, VN06-1989
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Assistance Manager/Nail Technician
Envy Nails and Spa
01.2022 - Current
Quality Assurance
Raven Industry Inc
08.2016 - 10.2021
Owner
#1 Nails
05.2000 - 12.2015
Certificate -
Milpitas Beauty College
High School Diploma -
Marie Curie High School
Similar Profiles
Ngan DONgan DO
Receptionist at Polish Envy Nails SpaReceptionist at Polish Envy Nails Spa
Racheal KniphferRacheal Kniphfer
Licensed Massage Therapist at Massage Envy SpaLicensed Massage Therapist at Massage Envy Spa
McKayla SpillmanMcKayla Spillman
Front Desk Receptionist at Massage Envy SpaFront Desk Receptionist at Massage Envy Spa