Ngoc My Uyen Pham
Blaine,MN
Summary
I was experienced in enhancing customer satisfaction at Walmart Supercenter with a meticulous attention to detail and a commitment to providing exceptional service. Proficient in computer applications and fluent in Vietnamese, showcasing strong cross-cultural understanding to communicate with diverse customers effectively. Demonstrated success in fostering positive outcomes through teamwork and maintaining operational efficiency.
Overview
1
1
year of professional experience
Work History
Volunteer
Second Harvest Heartland
08.2024 - 08.2024
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Cashier
Walmart Supercenter
08.2023 - 05.2024
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Performed cash, card, and check transactions to complete customer purchases.
- Reduced processing errors by meticulously following transaction procedures.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
Associate of Science - Paralegal Studies
North Hennepin Community College
12-2025
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Computer Skills
- Foreign language proficiency
- Cross-cultural understanding
- Minnesota Driver's License
- Written Communication
- Vietnamese expertise
Timeline
Volunteer
Second Harvest Heartland
08.2024 - 08.2024
Cashier
Walmart Supercenter
08.2023 - 05.2024
Associate of Science - Paralegal Studies
North Hennepin Community College
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