Ngoc Quynh Anh Nguyen
Houston,TX
Summary
Motivated junior Psychology student seeking hands-on experience in healthcare and behavioral health. Although new to the field, I am eager to learn and grow through new opportunities. My experience as a barista has strengthened my communication, adaptability, and ability to remain attentive in fast-paced environments while teaching me the importance of patience, empathy, and understanding when working with others.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Barista
HeyTea
Houston, Texas
02.2026 - Current
- Provided outstanding customer service through active engagement and efficient order processing.
- Maintained cleanliness and organization of workspace and equipment to enhance operational efficiency.
- Collaborated with team members to enhance workflow and achieve common goals. to ensure seamless operations during peak hours.
- Displayed a calm demeanor while managing high-stress situations and special events. in high-volume situations and special events.
Barista
LaLaLand
Houston, Texas
08.2025 - 08.2026
- Prepared various beverages according to standardized recipes and procedures.
- Collaborated with team members to optimize daily operations during peak hours.
- Maintained a safe working environment by adhering to health and safety regulations.
- Organized workstations to enhance task efficiency during busy periods.
- Assisted customers with inquiries, resolving issues through effective communication.
Barista
Moge Tee
Houston, Texas
01.2024 - 05.2025
- Processed transactions accurately and efficiently using cash register.
- Organized workstations to enhance task completion speed during peak hours.
- Trained new baristas on food handling safety policies and procedures.
- Ensured compliance with health and safety regulations regarding cleanliness and food handling standards.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX 09.2026 -
Skills
- Effective communication
- Active listening
- Empathy and compassion
- Conflict resolution
- Beverage crafting
- Team collaboration
- Time management
- Attention to detail
- Cultural sensitivity
Accomplishments
- Academic Excellence Transfer Scholarship
Languages
Vietnamese
Native/ Bilingual
English
Full Professional
Timeline
Bachelor of Science - Psychology
University of Houston
09.2026 -
Barista
HeyTea
02.2026 - Current
Barista
LaLaLand
08.2025 - 08.2026
Barista
Moge Tee
01.2024 - 05.2025