Ngoc Tram Nguyen

The company specializes in researching IRS refund programs, assisting clients with filing applications, and receiving IRS refund checks.

• Assisted with daily office operations and maintained organized filing systems.
• Supported team members by preparing documents and managing correspondence efficiently.
• Facilitated communication between departments to ensure smooth workflow processes.
• Utilized office software to input data and maintain accurate records.
• Coordinate and schedule customer appointments at the office according to specific time slots, to avoid long waiting times for customers.
• Prepared documents for scanning and filing, including sorting papers and organizing folders.
• Greet customers and assist in resolving their issues, or forward to the relevant department for processing.

The company operates in the healthcare field, developing a chain of clinics for children, obstetrics, eye care, and the elderly.

• Assist the Board of directors in managing, implementing, and controlling the activities of the company.
• Supervise and monitor the progress of work from various departments, and report to the Board of Directors.
• Grasp the internal situation of the company to advise the Board of Directors in managing and developing the company.
• Arranging and updating the meeting schedule and work schedule of the Board of Directors.
• Prepare meeting documents, attend, and take notes of the meeting content to complete the Meeting Minutes.
• Work according to the requirements and instructions of the Board of Directors.

The company that manufactures, trades, and installs car windshields.

• Supervise and monitor the progress of work from various departments, ensuring that processes run smoothly, and implementing operational policies.
• Manage production progress.
• Control of raw material imports meets standards and timelines.

The company is the leading tire and tube manufacturer in Vietnam, and it is the leading rubber industry.

• Manage and organize project files.
• Monitor and manage the project execution time to ensure that it is on schedule.