Ngorn Kang Me
Retail Associate
Thornton,CO
Summary
Dynamic and results-oriented professional with a robust background in retail merchandising, leveraging a diverse skill set to secure a challenging position that fosters growth and development. Expertise in managing product displays and enhancing customer experiences through attentive service and effective communication. Strong organizational skills and a meticulous eye for detail contribute to maintaining optimal store aesthetics, ensuring an inviting shopping environment. Committed to continuous learning and adapting to industry trends, ready to tackle new challenges and drive success.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Retail Merchandise Associate
MARSHALL’S
11.2023 - 12.2024
- Customer service, answer questions customer may have, introduce and registered customer with Marshall’s credit card, stock and organize Home Department, cashier, and sometimes work in Pets department as well as dressing room
Guest Service Associate
COURTYARD BY MARRIOTT
03.2022 - 07.2022
- Answer telephone, taking reservations, check guests in and out, cash handling, problem solving while providing exceptional customer service
Banker
CERTIFIED PLAYER INC
08.2013 - 10.2017
- Provide excellent customer service, problem solving, make sure dealer pay out, and drop correct amount. Handle transactions after shift
Guest Service Associate
HAMPTON INN
01.2010 - 08.2011
- Answer telephone, taking reservations, check guests in and out, cash handling, problem solving while providing exceptional customer service
Education
AAS - Medical Office Administration
Heald College
Hayward, CA 09.2005 - 04.2006
Certificate - Executive Assistant
Katherine Gibbs College
Providence, RI 07.2002 - 12.2003
Skills
- Strong customer service
- Effective team player
- Strong organizational skills
- Dedicated professional
- Bilingual proficiency
- Analytical problem solving
- Administrative support services
- Document organization
- Proficient in computer applications
- Efficient data entry
- Efficient typing skills
- Multitasking efficiency
- Merchandise presentation
- Effective communication
- Time management capabilities
Timeline
Retail Merchandise Associate
MARSHALL’S
11.2023 - 12.2024
Guest Service Associate
COURTYARD BY MARRIOTT
03.2022 - 07.2022
Banker
CERTIFIED PLAYER INC
08.2013 - 10.2017
Guest Service Associate
HAMPTON INN
01.2010 - 08.2011
AAS - Medical Office Administration
Heald College
09.2005 - 04.2006
Certificate - Executive Assistant
Katherine Gibbs College
07.2002 - 12.2003