Accomplished UX Designer of 3 years with usability and WCAG accessibility expertise supporting engagement with customers. Executed strategies that drove website traffic in the customer portal used by 100,000s. Fluent in English, Russian and Vietnamese.
Hi, I’m
HOANG LAN NGUYEN
UX Designer
El Segundo,CA
Summary
Overview
3
years of professional experience
Work History
GEXA Energy
UI/UX Designer
09.2022 - 04.2023
Job overview
- Cut ~2h from design team's workflow by merging design variations into one solid system and UAT tested real time implementation
- Boosted user interactions by 16% with online portal as result of converting abstract ideas and requirements into user personas and storyboards and conducting unmoderated studies (UserTesting, Figma).
Catchafire
UX Designer
09.2021 - 09.2022
Job overview
- Saved $9422 in UX design service fees through several engagements with non-profit partners.
- Participated in design review meetings to brainstorm new UX developments through collaborative thinking.
- Applied both qualitative and quantitative analysis techniques to continuously improve end-user experiences.
Mindgrub
Associate UX Designer
05.2021 - 08.2022
Job overview
- Instigated UX redesign of internal web application for getting to know their coworkers.
- Achieved pixel-perfect implementation of redesign in collaboration with UI designer on project.
- Synthesized B2B clients' specifications into wireframes and hi-fi screens while maintaining their UI design systems.
Standpoint/Motivee
UX Designer
02.2022 - 05.2022
Job overview
- Presented UX designs and solutions to senior staff, evangelizing for user-centric design decisions.
- Investigated B2C feasibility with usability testing and interviews to inform founder's executive decisions.
Y-Labs Ventures
UX Designer
03.2021 - 05.2022
Job overview
- Collaborated with product owners and development team to create holistic UX vision and strategies.
- Managed cohesive design quality across 2 projects, adhering to prescribed themes and functional choices.
Education
University of California IrvineIrvine, CA
UX/UI Bootcamp Certificate
01.2021
University Overview
A 24-week long boot camp dedicated to UX/UI design. Skills learned consist of Figma, Visual Prototyping & Wireframing, User Interface Development, HTML5, CSS, JavaScript, jQuery, Bootstrap, Webflow, User-Centric Design Research.
University of BathBath, England, United Kingdom
Bachelor of Arts from Education With Psychology
06.2019
University Overview
4-year course in childhood, psychology, and education modules. Worked as a student ambassador and peer mentor to younger students. Includes work placement at Wesley Intermediate School
Skills
- Empathy and user-centered approach
- Balancing user, stakeholder and business needs
- Attention to detail in UI design
- Building rapport for keeping different team players invested
- Conflict resolution
- Cross-functional teamwork
- Agile methodology
- User research methodologies – UserTesting, A/B testing, Google Analytics
- Wireframing and prototyping – Figma, inVision
- Project management – Microsoft Teams, Jira, Miro; Visual design – Adobe Creative Suite
- Front-end development – Webflow (front-end development)
- Accessibility guidelines – WCAG 21, ADA Section 508, CPACC
Timeline
UI/UX Designer
GEXA Energy
09.2022 - 04.2023
UX Designer
Standpoint/Motivee
02.2022 - 05.2022
UX Designer
Catchafire
09.2021 - 09.2022
Associate UX Designer
Mindgrub
05.2021 - 08.2022
UX Designer
Y-Labs Ventures
03.2021 - 05.2022
University of California Irvine
UX/UI Bootcamp Certificate
University of Bath
Bachelor of Arts from Education With Psychology
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