NHADIA SMITH
AUGUSTA ,GA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
1
1
year of professional experience
Work History
Housekeeping and Laundry Attendant
Sleep Inn Hotel
Augusta, Georgia
04.2023 - 10.2023
- Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
- Ensured cleanliness and hygiene by regularly maintaining bathrooms, dusting furniture, vacuuming carpets, and mopping floors.
- Managed inventory for linen closets ensuring consistent availability of fresh linens and supplies
- Responded to guest requests for extra towels, blankets or other items.
- Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
- Checked inventory of cleaning supplies and ordered more when needed.
Cashier
Rack Room
Augusta, GA
01.2023 - 04.2023
- Ensured customer satisfaction through responsive support, addressing inquiries about store merchandise.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Handled customer transactions, including issuing receipts, refunds, credits, and change.
- Ensured that the store's shelves were always fully stocked with merchandise to provide customers a smooth shopping experience.
Education
High School Diploma -
Laney High School
Augusta, GA05-2021
Skills
- Cash Handling
- POS Systems
- Returns processing
- Product Knowledge
- Customer Service
- Customer Assistance
- Time management skills
- Customer Relations
Timeline
Housekeeping and Laundry Attendant
Sleep Inn Hotel
04.2023 - 10.2023
Cashier
Rack Room
01.2023 - 04.2023
High School Diploma -
Laney High School
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