NHAT KHANH NGO
Novi,USA
Summary
Experienced Assistant Director with a strong background in financial management and strategic planning. Proven track record in improving organizational efficiency and leading teams to exceed targets. Skilled in financial reporting, budget management, and problem-solving. Adept at mentoring staff and enhancing business operations through effective leadership and financial oversight.
Overview
22
22
years of professional experience
Work History
Associate Director Planning and Expense Management
SunLife Vietnam Insurance
Ho Chi Minh City, Vietnam
06.2017 - 07.2024
- Oversaw day-to-day operations of the organization including personnel management, program development and implementation
- Oversaw comprehensive budgeting, forecasting, and financial planning, enhancing organizational effectiveness
- Directed cross-departmental collaboration for timely project completion within budget constraints
- Mentored staff to maximize performance, fostering a culture of leadership and productivity
- Ensured all operations complied with regulatory standards, safeguarding organizational integrity
- Led technology integration for financial management, improving efficiency and accuracy
- Analyzed data collected from various sources in order to identify trends or areas requiring further investigation or action
- Maintained positive relationships with stakeholders by responding promptly to inquiries, requests and complaints
- Conducted data analysis using Excel model and other software tools for reporting purposes
Finance Manager
Generali Vietnam Life Insurance
Ho Chi Minh City, Vietnam
01.2012 - 04.2017
- Managed and forecasted cash flow to ensure sufficient liquidity for operations and investments
- Managed payroll processing activities for multiple entities including tax filings
- Managed accounts payable and receivable records ensuring timely payments are made
- Calculated and prepared checks for utilities, taxes, and other payments
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions
- Analyzed complex financial data and generated meaningful reports for senior management
- Led financial reporting processes, ensuring compliance with accounting standards and regulations
- Oversaw budget preparation, ensuring alignment with strategic goals and financial health
- Developed financial models to support valuation, planning, and forecasting activities
- Reviewed and analyzed budget variances to ensure accuracy of financial information
- Identified opportunities for cost savings through process improvements and automation initiatives
Finance Expense Officer
Prudential Vietnam
Ho Chi Minh City, Vietnam
04.2006 - 12.2011
- Work with IT team to set up program for compensation system
- Maintain contract and compensation of Prudential agents
- Restructure sales force (promotion, demotion and termination)
- Transfer agents
- Calculate and verify commission, bonus for agents
- Maintenance accurate records related to personnel files, payroll, inventory, budgeting
- Produce and analyze daily, monthly and ad-hoc sales reports
Customer Service Support
Prudential Vietnam
Ho Chi Minh City, Vietnam
08.2002 - 03.2006
- Provided customer service support via telephone to internal and external customers
- Provided customer service support to guests regarding reservations, inquiries, complaints and issues
- Provided customer service support by responding to inquiries regarding energy efficiency services
- Provided customer service support for clients before, during, and after installation process
- Provided customer service support to clients in a timely and efficient manner
Education
CPA - Accounting and Finance
CPA Australia
06.2023
Bachelor of Science - Accounting
Economics University Ho Chi Minh City
Ho Chi Minh City, Vietnam08.2002
Skills
- Fiscal oversight
- Financial Analysis
- Strategic Planning
- Budgeting expertise
- Risk Management
- Regulatory Compliance
- Team Leadership
- Consulting
- Individual accountability
- Time management
- Self-motivated
- Proactive
- Team player
- Microsoft Office
- Excel
- Pivot table/chart
- Power BI
- SUN
- SAP/ERP
- Tableau
- Hyperion
- Smart View
- Workday
- Work Planning and Prioritization
- Project management
Timeline
Associate Director Planning and Expense Management
SunLife Vietnam Insurance
06.2017 - 07.2024
Finance Manager
Generali Vietnam Life Insurance
01.2012 - 04.2017
Finance Expense Officer
Prudential Vietnam
04.2006 - 12.2011
Customer Service Support
Prudential Vietnam
08.2002 - 03.2006
CPA - Accounting and Finance
CPA Australia
Bachelor of Science - Accounting
Economics University Ho Chi Minh City
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