Nhu Dao
Spring Valley,CA
Summary
Specialist with expertise in project management, problem-solving and team leadership. Strengths lie in ability to efficiently manage multiple tasks, develop strategic plans and ensure successful execution of operational goals. Previous experience led to significant improvement in workflow processes and overall performance efficiencies. Demonstrated skills include adaptability, negotiation and strong communication abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Information and Referrals Specialist
Huong Nguyen MD
San Diego, CA
09.2023 - Current
- Carefully monitor and coordinate 100+ outpatient referrals monthly with insurance representatives, specialty care providers and patients for the entire clinic.
- Improved referral coordination system to maximize efficiency with precision.
- Accurately update 30+ patient charts daily regarding current treatments, medications, and therapies.
Instructional Assistant
Health Sciences High And Middle College
San Diego, CA
08.2018 - 06.2019
- Monitored student progress and provided feedback to teachers regarding student achievement.
- Organized data collection systems using technology such as spreadsheets or databases.
- Maintained records of student performance according to school policies and procedures.
Education
Bachelor of Science - General Biology
University of California, San Diego
La Jolla, CA09-2023
Certified Medical Assistant -
Phlebotomy Career Training
San DiegoSkills
- Data management (Python, Microsoft Excel)
- Medical terminology
- Customer service
- Attention to detail
- Advanced communication (interpersonal and public speaking)
- Multitasking
- Adaptability
- Analytical problem-solving
Certification
- CPR and BLS Certified
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Japanese
Limited
Timeline
Information and Referrals Specialist
Huong Nguyen MD
09.2023 - Current
Instructional Assistant
Health Sciences High And Middle College
08.2018 - 06.2019
Bachelor of Science - General Biology
University of California, San Diego
Certified Medical Assistant -
Phlebotomy Career Training
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