Nhu Huong Nguyen
San Jose,CA
Summary
I had experience working in food and beverage industry, I also worked at boba shops during my college years. Now I’m looking for a part time job. I will add more values to your business.
Overview
5
5
years of professional experience
Work History
Food and Beverage Assistant Internship
Hyatt Regency
Santa Clara, CA
05.2023 - 08.2023
- Mostly worked at Evolution restaurant and pool bar
- Had experience as alcohol and cocktail barista
- Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
- Promoted teamwork among staff by coordinating tasks efficiently during peak service times, ensuring smooth operations.
- Streamlined ordering process for faster service, effectively managing multiple orders simultaneously.
- Managed transactions responsibly while maintaining complete confidentiality regarding sensitive financial information from guests.
- Well communicated with guests and co-workers.
- Individual net sale was up to 2000$/ a ship
- Got the offer letter returning to work at Hyatt after my internship.
Event Assistant
Gem Center
Ho Chi Minh City, Vietnam
06.2018 - 06.2019
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
Lobby Attendant
Sofitel Saigon Plaza
Ho Chi Minh City, Vietnam
05.2018 - 06.2019
- Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
- Assisted guests with luggage and other belongings, contributing to a seamless check-in experience.
- Organized the daily distribution of newspapers and other publications to guests'' rooms, providing timely access to important information.
Education
Bachelor Of Science - Hospitality Management
San Jose State University
San Jose, CA12.2023
Skills
- Flexible scheduling
- Organizational abilities
- Adaptability and Resilience
- Guest Services
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Team Collaboration
- Team contribution
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Food and Beverage Assistant Internship
Hyatt Regency
05.2023 - 08.2023
Event Assistant
Gem Center
06.2018 - 06.2019
Lobby Attendant
Sofitel Saigon Plaza
05.2018 - 06.2019
Bachelor Of Science - Hospitality Management
San Jose State University