Nhung Le
Braintree,MA
Summary
Experienced Server with proficiency in both front-of-house (FOH) and back-of-house (BOH) operations.. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Eager to expand knowledge and learn new skills.
Overview
3
3
years of professional experience
Work History
Assistant Server
Le Restaurants
03.2022 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Coordinated with event planners during private dining events, facilitating smooth execution of all service aspects.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collaborated with other staff members to maintain high-level customer satisfaction.
Assistant Preschool Teacher
Kids & Company
01.2024 - 02.2024
- Monitored classroom to verify safe and secure environment.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Continuously updated knowledge on early childhood education best practices through professional development workshops and courses.
- Utilized creative teaching strategies to engage students in classroom.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Delivered clear, concise instructions to children to aid in each student's decision-making.
Cashier
Dunkin' Donuts
01.2021 - 06.2022
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Quincy College
Quincy, MA06.2021
Skills
- Performance Improvement
- Table Setting
- Front-of-house display creation
- Food and beverage pairings
- Relationship Management
- Communication
- Customer Service
- Positive and Friendly Attitude
- Teamwork and Collaboration
- Cleaning and sanitizing
- Attention to Detail
- Willing to Learn
Timeline
Assistant Preschool Teacher
Kids & Company
01.2024 - 02.2024
Assistant Server
Le Restaurants
03.2022 - Current
Cashier
Dunkin' Donuts
01.2021 - 06.2022
High School Diploma -
Quincy College
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