Patient-focused healthcare professional with hands-on experience in emergency department, pediatric, and medical/surgical settings. Known for calm, efficient performance in fast-paced environments and for supporting clinicians to deliver timely, compassionate patient care.
Work History
Patient Care Technician
Sentara Leigh Hospital- Medicine Unit 5 | 2026 - Current
Assist patients with ADLs including bathing, dressing, grooming, toileting, feeding, and mobility.
Assist with admitting, transferring, discharging, and transporting patients throughout the facility.
Obtain and accurately document vital signs, intake and output, daily weights, blood glucose levels, etc.
Perform clinical tasks such as specimen collection, EKGs, phlebotomy, foley catheter insertion/care, wound care.
Promptly report any concerns regarding patient's condition(s) to Registered Nurses.
Patient Access Representative
1 Year 5 Months
Sentara Careplex Hospital | 01.2025 - 2026
Accurately obtaining demographics, insurance details, and arrival complaint(s) to expedite care.
Altering clinical staff immediately for trauma or critical presenting patients to support rapid triage and response.
Collecting co-pays and resolving outstanding balances to aid revenue capture.
Providing clerical support to clinical staff as needed.
Emergency Department
Patient Registration Technician
1 Year
Children’s Hospital of the King’s Daughter’s | 01.2024 - 01.2025
Collected demographic and insurance information.
Checked patients in/out for their scheduled or walk-in appointments.
Scheduled follow-up appointments per parent or provider request(s).
Assisted with various parent requests and/ or complaints via phone or in-person.
Shift Manager
2 Years
Walgreens Pharmacy | 01.2022 - 01.2024
Reviewed and assigned tasks for customer service associates.
Effectively opened/closed the store.
Maintained accurate inventory counts and data entries.
Provided management, cashier, and prescription organizing assistance in Pharmacy as needed.