Nia Allen
Hendersonville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nail Technician
Unique Nails Bar III
Gallatin, TN
02.2021 - Current
- Responded promptly to customer inquiries and complaints.
- Provided excellent customer service through friendly interactions with clients.
- Promoted additional services to existing clients in order to increase revenue.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Built repeat client base to increase profits and stabilize cash flow.
- Ensured that safety protocols were followed during each service provided.
- Conducted consultations with clients to determine their needs and preferences.
- Utilized customer feedback to improve services offered at the salon.
Census Field Officer
Census Bureau
Charleston, WV
05.2020 - 10.2020
- Utilized problem solving techniques when dealing with difficult situations encountered during field work.
- Obtained valid signatures on consent forms for access to private property for census purposes.
- Performed quality control checks on completed questionnaires prior to submission.
- Developed strategies to improve response rates among hard-to-reach populations.
- Organized and managed multiple projects simultaneously while meeting deadlines.
- Conducted door-to-door canvassing to ensure all households were accurately represented in the census data.
Marketing Researcher
Mcmillionresearch
Charleston, WV
02.2015 - 01.2017
- Created reports on consumer insights from collected data.
- Analyzed large datasets using advanced statistical techniques such as regression analysis and conjoint analysis.
- Developed and used specific methodologies for collecting and analyzing marketing data.
- Used statistical software to log and evaluate data trends.
Education
Cosmetology
Paul Mitchell The School - Hendersonville
Hendersonville, TN01-2021
Advanced Nail Technician
Charleston School of Beauty Culture
Charleston, WV01-2017
High School Diploma -
South Charleston High School
South Charleston, WV01-2011
Associates in Music Production
Los Angeles Film School - Hollywood
Los Angeles, CASkills
- Sanitation Procedures
- Problem-solving skills
- Service Promotion
- Time Management
- Operations leadership
- Product Knowledge
- Customer Education
- Inventory controls
- Appointment management
- Training and coaching
- Creative design
- Team Collaboration
- Product Upselling
- Proficient in Microsoft
- Customer Service
- Promotional planning
Certification
- Microsoft Word, PowerPoint and Excel
- Barbicide Certified
- Barbicide Covid 19
- MI LADY Health and Safety
- Food Handlers
- Customer Service 2
- Computer Essentials
Timeline
Nail Technician
Unique Nails Bar III
02.2021 - Current
Census Field Officer
Census Bureau
05.2020 - 10.2020
Marketing Researcher
Mcmillionresearch
02.2015 - 01.2017
Cosmetology
Paul Mitchell The School - Hendersonville
Advanced Nail Technician
Charleston School of Beauty Culture
High School Diploma -
South Charleston High School
Associates in Music Production
Los Angeles Film School - Hollywood