NIA BINNING
Powder Springs,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I work well independently and in a team environment for the advancement of the company.
Overview
5
5
years of professional experience
Work History
SUBSTITUTE TEACHER
Carrollton/ Chattahoochiee Hills
01.2022 - Current
- Follow lesson plans provided by regular Teacher to create a cohesive and consistent learning experience for students
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Supervise students in and out of the classroom, including in the halls, on the playground and in the cafeteria
- Manage the classroom and encourage student participation, while limiting distractions.
STUDENT ACCOUNTS ASSISTANT
UNIVERSITY OF WEST GA
01.2022 - 01.2023
- Answered approximately 60- 100 student calls per day that came in the office with any Admissions, Financial Aid, Registration, and Scholarship related questions or inquiries
- Provided application status for potential students
- Updated documents received by office on student accounts
- Documented all calls and visits on Avanti software for records
- Scheduled campus tours for prospective students.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
OFFICE MANAGER
MODERN ROOFING
01.2020 - 01.2022
- Managed daily office operations including scheduling, coordinating meetings and maintaining office supplies
- Assisted in recruitment process, schedule interviews and onboarding new hires
- Monitored Customer feedback and implement strategies to improve customer satisfaction
- Assisted project managers in scheduling jobs, ordering materials, and coordinating logistics. Assisted with client loans from various financial institutions.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Education
Bachelor of Science - Communications, Public Relations
University of West Georgia
Carrollton, GA12.2023
Skills
- Google Suite; Docs, Sheets, Slides
- Microsoft Certified
- Outlook
- Teams
- Canva
- Photoshop
- Adobe
- Avanti
Timeline
SUBSTITUTE TEACHER
Carrollton/ Chattahoochiee Hills
01.2022 - Current
STUDENT ACCOUNTS ASSISTANT
UNIVERSITY OF WEST GA
01.2022 - 01.2023
OFFICE MANAGER
MODERN ROOFING
01.2020 - 01.2022
Bachelor of Science - Communications, Public Relations
University of West Georgia