Nia Brown
Detroit,MI
Summary
Proven track record of enhancing customer satisfaction at Bucharest Grill through exceptional cleanliness and professionalism. Skilled in HIPAA compliance and first aid, adept at maintaining high standards of service even under pressure. Demonstrated ability to improve operational efficiency, with a focus on achieving results through teamwork and a strong understanding of employer-desired skills.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Bucharest Grill
05.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Fulfillment Associate
Nordstrom Rack
09.2022 - 05.2023
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Selected and filled orders from stock to fulfill customer requirements.
Dietary Aide
Park House
10.2020 - 07.2022
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Education
Dental Assisting
Ross Medical Education Center
Madison Heights, MI06.2025
High School Diploma -
University High School
Ferndale, MI05.2019
Skills
- Cleanliness
- Dental impressions
- Professionalism and Etiquette
- HIPAA Compliance Understanding
- First Aid Training
Timeline
Restaurant Waiter
Bucharest Grill
05.2023 - Current
Fulfillment Associate
Nordstrom Rack
09.2022 - 05.2023
Dietary Aide
Park House
10.2020 - 07.2022
Dental Assisting
Ross Medical Education Center
High School Diploma -
University High School
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