Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nia Duncan

Tampa,FL

Summary

Dynamic and collaborative professional with a proven track record at Vystar, where I enhanced customer service through financial literacy presentations and efficient transaction handling. Excelled in high-pressure environments at Far East Fusion, demonstrating exceptional multitasking and team leadership. Skilled in Microsoft programs and known for patience, I consistently exceed employer expectations by focusing on impactful achievements. Friendly and communicative, with knack for building meaningful connections. Understanding of customer relationship management and adept at active listening and conflict resolution. Strives to create positive client experiences and foster long-term partnerships.

Overview

2
2
years of professional experience

Work History

Student Relationship Specialist

Vystar
06.2022 - 05.2024
  • Completed transactions for many VyStar Members as a teller
  • Built Customer service skills
  • Helped run school branch (completely student run)
  • Gave financial literacy presentations

Waitress

Far East Fusion
02.2024 - 04.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Inspected dishes and utensils for cleanliness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

No Degree - Studio Arts

University of South Florida
Tampa, FL
2028

AICE Diploma -

Matanzas High School
Palm Coast, FL
05.2024

Skills

  • Patience and Tolerance
  • Active Learning
  • Self-awareness
  • Open-mindedness
  • Collaborative Approach
  • Customer Service
  • Training and mentoring

Languages

Korean
Elementary
Japanese
Elementary

Timeline

Waitress

Far East Fusion
02.2024 - 04.2024

Student Relationship Specialist

Vystar
06.2022 - 05.2024

No Degree - Studio Arts

University of South Florida

AICE Diploma -

Matanzas High School
Nia Duncan