Nia Eastmond
Gaithersburg,MD
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences. Offering keen attention to detail and self motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
HomeGoods
08.2020 - 09.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Teacher
La Petite Academy Inc.
06.2022 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Teacher Aide
Rockville Day Care Association Inc: Wintergreen Child Development Center
09.2021 - 06.2022
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Maintained safety and security by overseeing students in recess environments.
- Completed daily reports on attendance and disciplinary performance.
- Supported planning and preparation for culturally-diverse class sessions.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Education
MBA - Business
Montgomery College
Rockville, MD05.2026
High School Diploma -
Gaithersburg High School
Gaithersburg, MD06.2021
Skills
- Lesson Planning
- Student Engagement
- Effective Communication
- Time Management
- Office Management
- Customer Engagement
- Schedule and calendar management
- Verbal Communication
- Leadership and supervision
- Problem-Solving
- Multitasking
- Attention to Detail
- Self Motivation
Timeline
Teacher
La Petite Academy Inc.
06.2022 - Current
Teacher Aide
Rockville Day Care Association Inc: Wintergreen Child Development Center
09.2021 - 06.2022
Sales Associate
HomeGoods
08.2020 - 09.2021
MBA - Business
Montgomery College
High School Diploma -
Gaithersburg High School
Similar Profiles
Zachary SpaethZachary Spaeth
Sales/Retail Merchandising Associate at HomeGoodsSales/Retail Merchandising Associate at HomeGoods
Brook GoforthBrook Goforth
Coordinator at HomeGoodsCoordinator at HomeGoods
Gabriela GuzmanGabriela Guzman
Sales Associate at HomeGoodsSales Associate at HomeGoods
Yeabsera JabirYeabsera Jabir
Merchandise Associate at HomeGoodsMerchandise Associate at HomeGoods
Christopher RiveraChristopher Rivera
Patient Advocacy at Fresenius Medical Care Home TherapiesPatient Advocacy at Fresenius Medical Care Home Therapies