Nia Fellers
Snellville,GA
Summary
Motivated and detailed oriented public health graduate with a strong foundation in environmental health, disease prevention, and community education. Passionate about promoting health and safety through evidence-based practices and regulatory compliance, Eager to contribute to public health initiatives and gain hands-on experience in protecting community well-being.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Office Specialist
Wellstar Heath System
Roswell, Georgia
12.2025 - Current
- Schedule appointments and coordinate with clinical staff to support patient care
- Check in patients and verify demographics and insurance information
- Maintain accurate electronic medical records while ensuring HIPAA compliance
- Assist patients with documentation, intake procedures and general inquiries
- Facilitated effective communication between patients and medical staff.
- Managed incoming calls, directing inquiries to appropriate departments without delay.
- Ensured compliance with health regulations and patient confidentiality standards.
- Streamlined clinic workflow through administrative and patient service tasks.
Stocker
Aldi
Duluth, GA
03.2025 - 11.2025
- Stocked shelves with products to maintain organized displays.
- Guided customers in locating items, improving shopping experience.
- Monitored inventory levels, ensuring consistent product availability for customers.
- Operated equipment for unloading and moving merchandise
- Collaborated on store layout changes to optimize customer flow and accessibility.
- Stocked shelves with grocery items to maintain organized displays.
- Rotated products according to expiration dates and removed expired items
Sales Floor Lead/ Customer Service
Kohl's
Snellville, Georgia
09.2023 - 03.2025
- Organized sales floor to enhance shopping experience and support store operations
- Operated POS systems and handled cash
- Trained new associates on customer service standards and store policies.
- Managed inventory levels and organized product displays for promotions.
- Monitored sales floor cleanliness and maintained a welcoming environment.
- Provided excellent customer service and assisted customers with purchases to foster loyalty
Team Lead
Chick Fil A
Lawrenceville, GA
06.2019 - 07.2022
- Supervised team members, ensuring timely completion of tasks and adherence to quality standards
- Coordinated staff schedules and daily operations to support management objectives
- Trained new staff on customer service standards and operational procedures to enhance service delivery.
- Resolved customer concerns and improved service quality
- Resolved customer complaints promptly to enhance guest satisfaction experience.
Education
Bachelor of Science - Public Health
Georgia State Univerisity
Atlanta05-2025
Skills
- Excel
- SPSS
- Medical Terminology
- Research Methods
- Team Collaboration
- Public Speaking
- HIPAA
- Problem-solving
- Time management
- Word
- Data Collection
- Critical Thinking
- Water Treatment Knowledge
- Presentations
- Attention to detail
- Knowledge of health policies
Certification
Certified Phlebotomy Technician-NHCO- December 2025
Internships
CHARRS Organization (1/2025-5/2025)
An Environmental Health organization based in Atlanta, Georgia. The mission of the organization is to improve environmental health within the underprivileged areas of Atlanta.
GWRA Water Treatment Training
A week training course to obtain an understanding of water treatment. Learned about the process of water treatment such as filtration, sedimentation, disinfection and pH adjustments. Along with chemistry and biology to understand the process of obtaining clean water.
Timeline
Front Office Specialist
Wellstar Heath System
12.2025 - Current
Stocker
Aldi
03.2025 - 11.2025
Sales Floor Lead/ Customer Service
Kohl's
09.2023 - 03.2025
Team Lead
Chick Fil A
06.2019 - 07.2022
Bachelor of Science - Public Health
Georgia State Univerisity