Lisa Talerico
San Antonio,United States
Overview
26
26
years of professional experience
Work History
Front Office Specialist
Kellum Medical Group
09.2024 - Current
- Managed multi-line phone system, professionally handling incoming calls while simultaneously attending to in-person visitors at the reception desk.
- Supported marketing efforts through social media management and promotional event coordination for increased brand visibility within the community.
- Assisted patients with completing necessary paperwork accurately and efficiently, expediting the check-in process for a smooth visit experience.
- Maintained strict confidentiality by securely handling sensitive patient data in accordance with HIPAA regulations.
Team Lead - Insurance Collections
Smilebrands Inc.
09.2022 - Current
- Insurance AR
- Patient AR
- Appeals
- Billing
- Payment Posting
- Refunds
- Variances
- Account Audits
- Medicaid Specialist
Collections Specialist
New Heights Dental & Braces
10.2019 - 04.2020
- Insurance Aging Report
- Billing Claims
- Attachments
- Appeals
- PT Insurance AR
- Account Audits
- Statements
Billing / Collection Specialist
US Anesthesia Partners
04.2019 - 01.2020
- Appeals Anesthesia - Medicaid
- Billing Anesthesia - Medicaid
- Contract
Business Administrator / Collections
Heartland Dental
10.2018 - 04.2019
- Insurance Aging Report
- Patient AR
- Billing
- Appeals
- Statements
- Account Audits
Business Analyst
Smilebrands Inc.
09.2007 - 10.2018
- COE – Center of Excellence
- EFT Set-Up of direct deposit
- ERA Set-Up of electronic remittance advice
- Training Office and Office Staff on CBO and Office responsibilities
- Assisted in building web-based programs for CBO related functions
- Team Lead
- Insurance Collections Specialist
- Medicaid Specialist
- HIPPA Guidelines
- State Medicaid / Billing Compliance Laws (several eastern states)
- Medicaid Collections / Appeals
- Commercial Insurance Collections / Appeals
- Patient Balance Collections
- Adjudicating EOB’s
Billing Collections
Progressive Billing
05.2007 - 07.2007
- Billing Collections
- Claim Status
- Appeals
Instructor
Northside I.S.D.
10.2005 - 07.2007
- Accompany 10-15 children to Boys & Clubs of America
- Assist 20+ students in daily homework
- Create lesson plans
Front End Supervisor
Old Navy
12.2003 - 04.2005
- Organized the employees work and break schedules
- Customer Service
- Prepared daily and weekly change orders
- Supervised flow of cashiers
- Prepared daily work deposits and registers
Department Manager
Burlington Coat Factory
08.1999 - 12.2003
- Weekly schedules
- Customer Service
- Supervised several employees
- Assisted with training courses
- Sales Goals and Yearly Inventory
Education
CAREER POINT COLLEGE
San Antonio, Texasundefined
SOUTHSIDE HIGH SCHOOL
San Antonio, TexasSkills
- 10-key
- Computer Skills
- HIPPA
- Coding
- Type 40-45 wpm
- Insurance & Billing
- Medical & Dental Terminology
- Word
- Excel
- Power Point
- Appointment scheduling
- Medical terminology
- Insurance verification
- Reception duties
- Patient care
- Customer service expertise
- Exceptional communication
- File organization
Timeline
Front Office Specialist
Kellum Medical Group
09.2024 - Current
Team Lead - Insurance Collections
Smilebrands Inc.
09.2022 - Current
Collections Specialist
New Heights Dental & Braces
10.2019 - 04.2020
Billing / Collection Specialist
US Anesthesia Partners
04.2019 - 01.2020
Business Administrator / Collections
Heartland Dental
10.2018 - 04.2019
Business Analyst
Smilebrands Inc.
09.2007 - 10.2018
Billing Collections
Progressive Billing
05.2007 - 07.2007
Instructor
Northside I.S.D.
10.2005 - 07.2007
Front End Supervisor
Old Navy
12.2003 - 04.2005
Department Manager
Burlington Coat Factory
08.1999 - 12.2003
undefined
SOUTHSIDE HIGH SCHOOL
CAREER POINT COLLEGE
Similar Profiles
Jessica cedilloJessica cedillo
Medical Assistant at Kellum Medical GroupMedical Assistant at Kellum Medical Group
April RiosApril Rios
Medical Assistant/Referral Coordinator at Wellmed Medical ManagementMedical Assistant/Referral Coordinator at Wellmed Medical Management
Alma Galan-AcevedoAlma Galan-Acevedo
Medical Office Manager at Texas Center for Medical and Surgical Weight LossMedical Office Manager at Texas Center for Medical and Surgical Weight Loss
Elaine BrionesElaine Briones
Personal Trainer at Crunch FitnessPersonal Trainer at Crunch Fitness
Thomas BalchThomas Balch
Mine Safety and Health Specialist Supervisor at Mine Safety and Health Administration (MSHA)Mine Safety and Health Specialist Supervisor at Mine Safety and Health Administration (MSHA)