Overview
Work History
Education
Skills
Timeline
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Lisa Talerico

San Antonio,United States

Overview

26
26
years of professional experience

Work History

Front Office Specialist

Kellum Medical Group
09.2024 - Current
  • Managed multi-line phone system, professionally handling incoming calls while simultaneously attending to in-person visitors at the reception desk.
  • Supported marketing efforts through social media management and promotional event coordination for increased brand visibility within the community.
  • Assisted patients with completing necessary paperwork accurately and efficiently, expediting the check-in process for a smooth visit experience.
  • Maintained strict confidentiality by securely handling sensitive patient data in accordance with HIPAA regulations.

Team Lead - Insurance Collections

Smilebrands Inc.
09.2022 - Current
  • Insurance AR
  • Patient AR
  • Appeals
  • Billing
  • Payment Posting
  • Refunds
  • Variances
  • Account Audits
  • Medicaid Specialist

Collections Specialist

New Heights Dental & Braces
10.2019 - 04.2020
  • Insurance Aging Report
  • Billing Claims
  • Attachments
  • Appeals
  • PT Insurance AR
  • Account Audits
  • Statements

Billing / Collection Specialist

US Anesthesia Partners
04.2019 - 01.2020
  • Appeals Anesthesia - Medicaid
  • Billing Anesthesia - Medicaid
  • Contract

Business Administrator / Collections

Heartland Dental
10.2018 - 04.2019
  • Insurance Aging Report
  • Patient AR
  • Billing
  • Appeals
  • Statements
  • Account Audits

Business Analyst

Smilebrands Inc.
09.2007 - 10.2018
  • COE – Center of Excellence
  • EFT Set-Up of direct deposit
  • ERA Set-Up of electronic remittance advice
  • Training Office and Office Staff on CBO and Office responsibilities
  • Assisted in building web-based programs for CBO related functions
  • Team Lead
  • Insurance Collections Specialist
  • Medicaid Specialist
  • HIPPA Guidelines
  • State Medicaid / Billing Compliance Laws (several eastern states)
  • Medicaid Collections / Appeals
  • Commercial Insurance Collections / Appeals
  • Patient Balance Collections
  • Adjudicating EOB’s

Billing Collections

Progressive Billing
05.2007 - 07.2007
  • Billing Collections
  • Claim Status
  • Appeals

Instructor

Northside I.S.D.
10.2005 - 07.2007
  • Accompany 10-15 children to Boys & Clubs of America
  • Assist 20+ students in daily homework
  • Create lesson plans

Front End Supervisor

Old Navy
12.2003 - 04.2005
  • Organized the employees work and break schedules
  • Customer Service
  • Prepared daily and weekly change orders
  • Supervised flow of cashiers
  • Prepared daily work deposits and registers

Department Manager

Burlington Coat Factory
08.1999 - 12.2003
  • Weekly schedules
  • Customer Service
  • Supervised several employees
  • Assisted with training courses
  • Sales Goals and Yearly Inventory

Education

CAREER POINT COLLEGE
San Antonio, Texas

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SOUTHSIDE HIGH SCHOOL
San Antonio, Texas

Skills

  • 10-key
  • Computer Skills
  • HIPPA
  • Coding
  • Type 40-45 wpm
  • Insurance & Billing
  • Medical & Dental Terminology
  • Word
  • Excel
  • Power Point
  • Appointment scheduling
  • Medical terminology
  • Insurance verification
  • Reception duties
  • Patient care
  • Customer service expertise
  • Exceptional communication
  • File organization

Timeline

Front Office Specialist

Kellum Medical Group
09.2024 - Current

Team Lead - Insurance Collections

Smilebrands Inc.
09.2022 - Current

Collections Specialist

New Heights Dental & Braces
10.2019 - 04.2020

Billing / Collection Specialist

US Anesthesia Partners
04.2019 - 01.2020

Business Administrator / Collections

Heartland Dental
10.2018 - 04.2019

Business Analyst

Smilebrands Inc.
09.2007 - 10.2018

Billing Collections

Progressive Billing
05.2007 - 07.2007

Instructor

Northside I.S.D.
10.2005 - 07.2007

Front End Supervisor

Old Navy
12.2003 - 04.2005

Department Manager

Burlington Coat Factory
08.1999 - 12.2003

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SOUTHSIDE HIGH SCHOOL

CAREER POINT COLLEGE

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Lisa Talerico