Lisa Talerico
San Antonio,United States
Overview
26
26
years of professional experience
Work History
Front Office Specialist
Kellum Medical Group
09.2024 - Current
- Managed multi-line phone system, professionally handling incoming calls while simultaneously attending to in-person visitors at the reception desk.
- Supported marketing efforts through social media management and promotional event coordination for increased brand visibility within the community.
- Assisted patients with completing necessary paperwork accurately and efficiently, expediting the check-in process for a smooth visit experience.
- Maintained strict confidentiality by securely handling sensitive patient data in accordance with HIPAA regulations.
Team Lead - Insurance Collections
Smilebrands Inc.
09.2022 - Current
- Insurance AR
- Patient AR
- Appeals
- Billing
- Payment Posting
- Refunds
- Variances
- Account Audits
- Medicaid Specialist
Collections Specialist
New Heights Dental & Braces
10.2019 - 04.2020
- Insurance Aging Report
- Billing Claims
- Attachments
- Appeals
- PT Insurance AR
- Account Audits
- Statements
Billing / Collection Specialist
US Anesthesia Partners
04.2019 - 01.2020
- Appeals Anesthesia - Medicaid
- Billing Anesthesia - Medicaid
- Contract
Business Administrator / Collections
Heartland Dental
10.2018 - 04.2019
- Insurance Aging Report
- Patient AR
- Billing
- Appeals
- Statements
- Account Audits
Business Analyst
Smilebrands Inc.
09.2007 - 10.2018
- COE – Center of Excellence
- EFT Set-Up of direct deposit
- ERA Set-Up of electronic remittance advice
- Training Office and Office Staff on CBO and Office responsibilities
- Assisted in building web-based programs for CBO related functions
- Team Lead
- Insurance Collections Specialist
- Medicaid Specialist
- HIPPA Guidelines
- State Medicaid / Billing Compliance Laws (several eastern states)
- Medicaid Collections / Appeals
- Commercial Insurance Collections / Appeals
- Patient Balance Collections
- Adjudicating EOB’s
Billing Collections
Progressive Billing
05.2007 - 07.2007
- Billing Collections
- Claim Status
- Appeals
Instructor
Northside I.S.D.
10.2005 - 07.2007
- Accompany 10-15 children to Boys & Clubs of America
- Assist 20+ students in daily homework
- Create lesson plans
Front End Supervisor
Old Navy
12.2003 - 04.2005
- Organized the employees work and break schedules
- Customer Service
- Prepared daily and weekly change orders
- Supervised flow of cashiers
- Prepared daily work deposits and registers
Department Manager
Burlington Coat Factory
08.1999 - 12.2003
- Weekly schedules
- Customer Service
- Supervised several employees
- Assisted with training courses
- Sales Goals and Yearly Inventory
Education
CAREER POINT COLLEGE
San Antonio, Texasundefined
SOUTHSIDE HIGH SCHOOL
San Antonio, TexasSkills
- 10-key
- Computer Skills
- HIPPA
- Coding
- Type 40-45 wpm
- Insurance & Billing
- Medical & Dental Terminology
- Word
- Excel
- Power Point
- Appointment scheduling
- Medical terminology
- Insurance verification
- Reception duties
- Patient care
- Customer service expertise
- Exceptional communication
- File organization
Timeline
Front Office Specialist
Kellum Medical Group
09.2024 - Current
Team Lead - Insurance Collections
Smilebrands Inc.
09.2022 - Current
Collections Specialist
New Heights Dental & Braces
10.2019 - 04.2020
Billing / Collection Specialist
US Anesthesia Partners
04.2019 - 01.2020
Business Administrator / Collections
Heartland Dental
10.2018 - 04.2019
Business Analyst
Smilebrands Inc.
09.2007 - 10.2018
Billing Collections
Progressive Billing
05.2007 - 07.2007
Instructor
Northside I.S.D.
10.2005 - 07.2007
Front End Supervisor
Old Navy
12.2003 - 04.2005
Department Manager
Burlington Coat Factory
08.1999 - 12.2003
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SOUTHSIDE HIGH SCHOOL
CAREER POINT COLLEGE