Summary
Overview
Work History
Education
Skills
Timeline
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Nia Fudge

Staten Island,NY

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

10
10
years of professional experience

Work History

Operations Manager

Club Monaco
06.2021 - Current
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.

Assistant Teacher

Department Of Education
03.2019 - 06.2021
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.

Assistant Store Manager

Forever 21
06.2017 - 07.2019
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Collaborated with Store Manager to analyze sales data, identify trends, and develop targeted action plans.
  • Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
  • Enhanced over 30 customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.

Visual Merchandising Manager

American Eagle Outfitters, Inc
02.2016 - 06.2017
  • Created look and feel of visual merchandising publications to better target specific audiences.
  • Managed merchandising standards and maintained consistency across distribution channels.
  • Conducted regular assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility.
  • Maintained strong knowledge of current fashion trends and consumer preferences, applying this insight to create visually appealing merchandise presentations.

Sales Manager

Soma
09.2014 - 05.2017
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into the best remedy.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Education

Associate of Arts - Early Childhood Care And Education

SUNY College At Delhi
Delhi, NY

Bachelor of Science - Psychology

College of Staten Island
Staten Island, NY
08-2020

Skills

  • Team Leadership
  • Project Management
  • Customer Relations
  • Training and Development

Timeline

Operations Manager

Club Monaco
06.2021 - Current

Assistant Teacher

Department Of Education
03.2019 - 06.2021

Assistant Store Manager

Forever 21
06.2017 - 07.2019

Visual Merchandising Manager

American Eagle Outfitters, Inc
02.2016 - 06.2017

Sales Manager

Soma
09.2014 - 05.2017

Associate of Arts - Early Childhood Care And Education

SUNY College At Delhi

Bachelor of Science - Psychology

College of Staten Island

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Nia Fudge