NIA GOODRUM
ATLANTA,GA
Summary
Certified Clinical Medical Assistant with strong clinical skills and commitment to patient care. Prepared to support healthcare teams with diagnostic procedures, phlebotomy, and patient assessments. Known for collaboration and adaptability in fast-paced environments. Reliable with focus on achieving optimal patient outcomes and enhancing team efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistance
Piedmont Urgent Care
01.2022 - Current
- Scheduling medical procedures and referrals via Epic EMR
- Performed occupational medicine tasks (drug screens, BAT, DOT and Non-DOT etc)
- perform high complexity PCR and respiratory Panels
- Dispensing oral medications
- Performed venipuncture and intramuscular injections
- Scheduling hospital admissions
- Prepared lab specimens for diagnostic evaluation.
- Phoning in prescriptions to various pharmacies
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Changing the dressing on wounds and even removing sutures & SME ortho products
- Completed EKGs and other tests based on patient presentation in office.
- Collecting lab specimens
- Drawing up intramuscular medications
- Sterilizing medical instruments
- Performing patient X-rays
- Perform manual blood pressures
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Certified Medical Assistant/Patient Services Representative
Peachtree Immediate Care
10.2021 - 06.2022
- Scheduling medical procedures and referrals VIA Experity / EPIC EMR
- Performed occupational medicine tasks (drug screens, BAT, DOT and Non-DOT etc)
- Prepared and administered medications to alleviate patient symptoms.
- Performed venipuncture and intramuscular injections
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Performing triage on patients
- Taught patients about medications, procedures, and care plan instructions.
- Taking blood pressure and body temperatures
- Performing EKG's
- Scheduling hospital admissions
- Phoning in prescriptions to various pharmacies
- Changing the dressing on wounds and even removing sutures & SME ortho products
- Collecting lab specimens
- Drawing up intramuscular medications
- Sterilizing medical instruments
- Performing patient X-rays
Plasma Center Technician
Biolife Plasma Center
06.2021 - 06.2021
- Sample management, test performance, quality control, result review, result reporting and equipment maintenance such that accurate and appropriate sample testing is performed, completed, and reported in a timely manner
- Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of donor test results
- SPE Test and maintain records that demonstrate proficiency testing samples are tested in the same manner as donor samples
- ACCURATE USE AND KNOWLEDGE OF THE AURORA PLASMAPHERSIS MACHINE
- 100-200 DONOR BLOOD DRAWS (20 / DAILY)
- Increased donor satisfaction by providing exceptional customer service during the entire donation process.
- Achieved compliance with OSHA regulations through rigorous attention to safety protocols both in sample handling and overall facility cleanliness.
- Managed emergency situations effectively, responding quickly to address donor needs or concerns with care and professionalism.
Laboratory Technician Supervisor
Nutracap Labs
02.2020 - 03.2021
- Company Overview: Health supplement facility
- This job entails working in the sample lab of a health supplement facility, mixing raw (amino acids, active ingredients, and high allergen food products)
- Responsible for assisting other lab team with product development projects
- Established Sample lab SOP's and Lab safety rules
- R & D Technicians provide support for researchers/research associates on developmental product assignments
- Other responsibilities included flavoring, packing samples, printing labels, and shipping product
- Knowledge of CLIA and CGMP
- Led a training for new hires to help develop flavor profiles for clients
- Organized and documented data in a retain computer system
- Calculated and monitored the proper amount of dosage of high active ingredients
- Health supplement facility
- Reduced laboratory errors by conducting thorough quality control checks on all equipment and materials.
- Facilitated ongoing professional development opportunities for staff members through workshops, seminars, or conferences relevant to their respective disciplines.
Food Safety Director
Chik-Fil-A
01.2018 - 12.2020
- Customer satisfaction and KPI review
- Ensured and tested the quality of Raw chicken and other Raw foods for proper FDA standard temperatures
- Food Expiration inspection and FIFO inspection
- Inventory management
- Quality assurance inspection checks for kitchen utensils and equipment
Unit Clerk (Volunteer)
Emory Hospital
12.2014 - 01.2018
- Answers phones for patient information and scheduling
- Provided great customer service
- Preparing and maintain patient charts
- Routed calls throughout clinic to appropriate staff
- Takes hospital consults and handles according to clinic guidelines
- Patient transport and gift delivery
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
Education
Bachelor of Science - BIOLOGY
Atlant Metropolitan State College
Atlanta, GA12.2022
CERTIFIED CLINICAL MEDICAL ASSISTANCE CERTIFICATION -
ATLANTA CAREER INSTITUTE
01.2022
ASSOCIATES OF APPLIED SCIENCES - ALL GENERAL COURSES, BIOLOGICAL SCIENCES, CHEMISTRY I & CHEMISTRY II
ATLANTA TECHNICAL COLLEGE
12.2020
PHLEBOTOMY TECHNICIAN CERTIFICATION COURSE -
ATLANTA CAREER INSTITUTE
12.2020
Skills
- Immunization administration
- EKG monitoring
- Venipuncture expertise
- EMR / EHR
- Vital signs monitoring
- CPR/ BLS certified
- Phlebotomy techniques
- Wound care specialist
- First aid
- Specimens collection and processing
Hobbies and Interests
- Youth mentorship
- Environmental conservation
- Art
- Yoga
- Public health
- Travel
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistance
Piedmont Urgent Care
01.2022 - Current
Certified Medical Assistant/Patient Services Representative
Peachtree Immediate Care
10.2021 - 06.2022
Plasma Center Technician
Biolife Plasma Center
06.2021 - 06.2021
Laboratory Technician Supervisor
Nutracap Labs
02.2020 - 03.2021
Food Safety Director
Chik-Fil-A
01.2018 - 12.2020
Unit Clerk (Volunteer)
Emory Hospital
12.2014 - 01.2018
PHLEBOTOMY TECHNICIAN CERTIFICATION COURSE -
ATLANTA CAREER INSTITUTE
Bachelor of Science - BIOLOGY
Atlant Metropolitan State College
CERTIFIED CLINICAL MEDICAL ASSISTANCE CERTIFICATION -
ATLANTA CAREER INSTITUTE
ASSOCIATES OF APPLIED SCIENCES - ALL GENERAL COURSES, BIOLOGICAL SCIENCES, CHEMISTRY I & CHEMISTRY II
ATLANTA TECHNICAL COLLEGE
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