Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic

Nia Gordon

Port Saint Lucie,FL

Summary

Recent graduate with foundational knowledge in Organizational Psychology and hands-on experience gained through academic projects and industry exposure. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a lasting career and make meaningful contributions with commitment and drive.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Health Insurance Sales Agent - Captive

US Health Advisors
10.2024 - 12.2024
  • Sought out new clients and developed client relationships through lead databases, and warm calling.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Generated quotes for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.

Visual Merchandising Manager

UGG / Deckers Brands
09.2021 - 08.2024
  • Brand Marketing Strategist - Managed merchandising standards and maintained consistency across distribution channels.
  • Showroom Staging - Used props and lighting to enhance appearance and visibility of displays.
  • Trainer - Trained, mentored, and developed associates with positive and encouraging techniques to maximize performance and team contributions.
  • Cash-Handling, Point-of-Sales
  • Upselling & Product Recommendations
  • Social Media Curation


Sales Associate

Dillard's, Inc.
05.2021 - 08.2021
  • Routinely met department-specific financial targets: SPH (Sales per Hour) and CSP (Credit Sales Penetration)
  • Daily processing of store credit card applications
  • Engaged with customers to build rapport and maintain a loyal client list.

Front Desk Receptionist - Kinesiology Dept.

Georgia State University
01.2021 - 05.2021
  • Took all incoming and placed all outgoing department calls
  • Maintained and organized a cohesive office atmosphere
  • Assisted in various department projects
  • Scheduled 1-on-1's for students and professors alike

Sales Lead

Plato's Closet
06.2018 - 03.2020
  • Inventory management - Inventory "Purchaser", Maintained overall stock-count
  • Managed storewide shopping and sales events
  • Key-holder, opening/closing responsibilities, cash-handling.
  • Stayed current on industry trends to maintain typical customer-base

Education

Bachelor of Science - Industrial & Organizational Psychology

University of Central Florida
Orlando, FL
05.2024

Skills

  • Insurance Sales
  • Team Leadership
  • Shift Management
  • Organizational Skills
  • Conflict Management
  • Verbal/Written Communication skills
  • Microsoft Office: Excel, Word, Powerpoint
  • CRM Dialing Software: Sugar & VanillaSoft
  • Client Prospecting

Certification

  • Life & Health Insurance License, 11/24, 11/26, FL-215; #G185990

Software

SugarCRM Auto-Dialing

VanillaSoft Auto-Dialing

Timeline

Health Insurance Sales Agent - Captive

US Health Advisors
10.2024 - 12.2024

Visual Merchandising Manager

UGG / Deckers Brands
09.2021 - 08.2024

Sales Associate

Dillard's, Inc.
05.2021 - 08.2021

Front Desk Receptionist - Kinesiology Dept.

Georgia State University
01.2021 - 05.2021

Sales Lead

Plato's Closet
06.2018 - 03.2020

Bachelor of Science - Industrial & Organizational Psychology

University of Central Florida

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Nia Gordon