NIA HAUGHTON
Stamford,CT
Summary
Flexible Team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with 5 years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
The Institute of Applied Human Dynamics
Tarrytown, NY
09.2021 - Current
- Provided personalized care to individuals with developmental disabilities, enhancing daily living skills and independence.
- Implemented behavior management strategies, promoting positive interactions and reducing challenging behaviors.
- Collaborated with healthcare professionals to develop and execute individualized support plans for clients.
- Mentored junior staff in best practices for client engagement and safe intervention techniques.
Shift Supervisor
Taim Mediterranean Kitchen - New York
New York, NY
10.2023 - 04.2025
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Tracked stock levels on a daily basis to identify shortages or overages.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Assisted newly hired team members by explaining company procedures and safety requirements.
Team Member
Dunkin' Donuts
New York, NY
12.2022 - 11.2023
- Train and develop new hires
- Communicate with managers on new hire performance
- Assist management team on new updates and help roll out new products
- Ensure training programs are being implemented properly
- Provide ongoing training to crew members are following proper procedures
- Lead by example and be a role model
- Work for all locations.
Education
High School Diploma -
Skills
- Data entry
- Computer application
- Quick books
- Microsoft words
- Access PowerPoint
- Outlook
- Excel
- Kitchen experience
- Cooking
Awards
- Volunteer, YMCA of Mount Vernon, Mount Vernon, NY, 02/01/16, 06/01/16, Held front desk position to integrate customer service. Obtained leadership role while dealing with children of the youth program, developed teamwork and group skills with staff and community members.
- Greet hospital patient and visitors, Provide guidance in finding the proper patient room, clinic, or various departments.
Timeline
Shift Supervisor
Taim Mediterranean Kitchen - New York
10.2023 - 04.2025
Team Member
Dunkin' Donuts
12.2022 - 11.2023
Direct Support Professional
The Institute of Applied Human Dynamics
09.2021 - Current