Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nia Hill

New York,NY

Summary

Dedicated and meticulous professional with a friendly and approachable nature. Effective at collaborating with others and taking charge when necessary. Passionate about finding solutions and excelling in tackling intricate problems, even in high-pressure situations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lab Assistant

NYOH
01.2023 - 08.2024
  • Prepared specimens for testing and analysis.
  • Assisted with ordering supplies and equipment.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Logged samples correctly into computerized tracking system.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Verified proper storage and transportation of specimens to laboratories.
  • Verified patients' identification for proper sample collection.

Team Member

Follet Higher Education
08.2021 - 05.2022
  • Execute clerical functions in a bookstore to sell books
  • Receive and welcome customers into the bookstore courteously
  • Find and locate a book or magazine that customers wish to buy
  • Arrange and display books on shelves and counters in an attractive manner
  • Maintain an inventory of books available in the bookstore
  • Ensure orders are placed for books that are not in stock in bookstore.

Researcher/Dispatcher

USIC
08.2019 - 05.2020
  • Route damage locate tickets to USIC sta, customers and contractors; make changes as necessary
  • Receive calls and emails with damage ticket information from One Call center, customer or contractor, and complete timely dispatch of the tickets to the appropriate USIC sta
  • Answer calls, investigate associated ticket, and relay information back to the homeowner
  • Prepare tickets for billing, faxing standby sheets to customers, and other administrative tasks
  • Research prints by using multiple utility programs
  • Identify various utilities; e.g
  • Water mains, gas mains, electric, etc
  • Research and attach service grids to tickets or packets
  • Provide general data entry support.

Housing Case Manager

Hands Across Long Island
12.2017 - 05.2019
  • Provide direct services to clients when applicable
  • Research and refer clients to community resources, such as food stamps, healthcare, mental health services, support groups etc
  • Respond quickly and appropriately in crisis situations including medical emergencies, suicidal ideation, severe mental illness including psychosis, domestic violence emergencies, drug overdose, etc
  • Meet with all clients regularly (varies by program)
  • Complete monthly reports and accurate case notes
  • Ensure clients are treated fairly and advocate for them as needed
  • Maintain a caseload of 45 individuals.

Education

Health Sciences A.A.S -

Mercer County Community College
West Windsor, NJ
12.2022

High School Diploma - undefined

Longwood Senior High School
Middle Island, NY
06.2016

Skills

  • Case Management
  • Data Entry
  • Microsoft Suite
  • Crisis Intervention
  • Specimen Processing
  • Safe specimen handling
  • Sharp critical thinker

Certification

NHA Phlebotomy Technician, 09J5J9R4, 07/2022, 07/2024

Timeline

Lab Assistant

NYOH
01.2023 - 08.2024

Team Member

Follet Higher Education
08.2021 - 05.2022

Researcher/Dispatcher

USIC
08.2019 - 05.2020

Housing Case Manager

Hands Across Long Island
12.2017 - 05.2019

High School Diploma - undefined

Longwood Senior High School

Health Sciences A.A.S -

Mercer County Community College

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Nia Hill