NIA HORNE
Lithonia,Ga
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
General Member
Fresh And Clean Home Management And Cleaning
05.2024 - Current
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Demonstrated adaptability by adjusting to changing schedules and job assignments as necessary for overall team success.
- Participated in inventory management tasks, reducing waste and optimizing product usage.
- Supported store promotions by communicating offers effectively to customers, driving sales performance.
- Completed all assigned tasks quickly without sacrificing quality or attention to detail for optimal productivity levels within the work environment.
Team Leader
Premier Events LLC
06.2023 - 07.2024
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Cashier
Publix
07.2021 - 06.2022
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in front lanes
- Worked closely with shift manager to solve problems and handle customer concerns
- Welcomed customers and helped determine their needs
- Answered questions about store policies and addressed customer concerns.
Education
Business Management -
Texas Southern University
Houston, Tx06.2024
Skills
- Purchase Assistance
- Customer Assistance
- Time Managment Skills
- Customer Service
- Problem-Solving
- Cleaning
- Work Ethic and Dedication
- Teamwork and Collaboration
Accomplishments
An active member of Alpha Kappa Alpha Sorority, Incorporated.
Awarded Most Coachable for TSU Sensations Basketball Dance Team 2023-2024
Current Co-Captain of the TSU Sensations BasketBall Dance Line 2024-2025
Timeline
General Member
Fresh And Clean Home Management And Cleaning
05.2024 - Current
Team Leader
Premier Events LLC
06.2023 - 07.2024
Cashier
Publix
07.2021 - 06.2022
Business Management -
Texas Southern University
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